Glen Burnie Transmissions

INFURIATED!!! $3500 On a transmission for my 2007 Nissan Maxima and one month after the warranty is up the transmission goes up!!! They offer to put another transmission in for $3500 with another 1 year warranty or purchase a used transmission with a 2 year warranty for $2200.......All I have to say is never again in life!!!! You think they would have done something to fix the issue...nope!!! But why am i not surprised!!!

I am a mechanic and know the ins and outs of most cars on the road. I purchased a car last year used and found out that it had a rebuilt 5-speed manual that was rebuilt by Glen Burnie Transmission, shortly before I bought it. It has less than 40,000 miles on it and was making noise and popping out of 5th gear. I removed the 5th gear housing cover and found quickly that both input and output shafts had been improperly adjusted. In addition, the output shaft was mangled by the technician who rebuilt it. Lastly, two of the 4 bolts that hold the input shaft bearing cap in place were cross threaded and stripped and were only finger tight. This is not at all good work. Granted this was a single technician that did this shoddy work, but I would not buy a transmission from this place ever. It's a shame that a place with such a great reputation, in the past would do this kind of work.

I purchased a reman transmission 2yrs ago with a 3yr-50k mile warranty from GBT. My transmission failed and although I was within the time limit I was 20K over in mileage. I took my truck to GBT on Tues-2/15 and was told an exception claim would be submitted with their warranty company. It wasn't until the next Tuesday a week later I was told by Glen Burnie Transmissions that no exception would be made. At this time I questioned why a decision took so long and was told it was the warranty company who took so long to reply. I called the warranty company directly myself and was told by an employee at the warranty company that the claim was submitted on 2/15 by GBT, and was answered on 2/15. When I questioned GBT about the response time I was simply told no exception would be made for my warranty due to the mileage. As a consumer I have no problem with the denial of the exception, but $400 later in rental car fees due to an untimely response with no reasonable explanation is very unethical and totally unprofessional from GBT.