In Cahoots

I AM 27 YEARS OLD AND HAVE WORKED IN THE SERVICE INDUSTRY FOR YEARS, SO I’M NOT A STRANGER TO DEALING WITH THE PUBLIC. I HAVE NEVER TREATED ANYONE WITH SUCH DISRESPECT AS I EXPERIENCED ON WEDNESDAY NIGHT. I ACTUALLY THOUGHT THAT TO ENSURE CUSTOMER SATISFACTION AND TO KEEP PEOPLE COMING BACK YOU HAVE TO ACTUALLY BE CORDIAL. WHAT A CONCEPT.

THIS WAS OUR FIRST TIME TO IN CAHOOTS AND I WAS TRYING TO GET MY FRIENDS INTERESTED IN LINE DANCING AND TO ENJOY THE MUSIC AND THE TYPICALLY FUN AND MELLOW ATMOSPHERE OF A COUNTRY BAR. ANY CHANCE OF THAT WAS COMPLETELY RUINED BY ONE OF THEIR STAFF MEMBERS THAT WAS PATROLING THE LINE. I AM DISSAPPOINTED IN MYSELF FOR NOT GETTING HIS NAME, BUT HE WAS AN OLDER, HEAVY-SET MAN.
HE WAS EXTREMELY INAPPROPRIATE AND NOT ONLY YELLED ME AND MY GROUP OF FRIENDS, BUT BELITTLED AND HUMILIATED ALL OF US. I’M A WESTERN GIRL AT HEART AND ADMIRE THE GOOD ‘OL COWBOY STYLE THAT USUALLY CONSISTS OF OLD FASHIONED GENTLEMAN-LIKE QUALITIES. THIS MAN WAS RUDE, IMPOLITE, YELLED SO LOUD THAT HE WAS SPITTING, AND ALL OVER A VERY INSIGNIFICANT ISSUE.

I WAS IN LINE WITH MY BOYFRIEND AND MY BEST FRIEND AND HER BOYFRIEND, PLANNING TO MEET TWO OTHER FRIENDS THAT WERE ALREADY INSIDE. UPON SEEING THAT THE BOYS IN OUR GROUP WERE WEARING FLIP-FLOPS, A VERY NICE YOUNGER MAN CAME UP AND INFORMED THEM THAT THEY HAD TO HAVE CLOSE-TOED SHOES ON TO GET IN. LUCKILY MY BOYFRIEND HAD A PAIR OF RUNNING SHOES AND A PAIR OF DRESS SHOES IN HIS CAR, SO THEY RAN BACK TO PUT THEM ON WHILE MY FRIEND AND I WAITED IN LINE FOR THEM. THEY RETURNED ABOUT THREE MINUTES LATER, GOT BACK IN LINE, ONLY TO HAVE THIS PARTICULAR STAFF MEMBER GET IN MY FACE TO THE POINT I HAD TO BACK UP AND YELL AT US TO GET IN THE BACK OF THE LINE WHICH, AS I’M SURE YOU’RE AWARE, STRETCHES AROUND THE BUILDING AND PARKING LOT. WE WOULD HAVE AGREED TO HIS REQUEST IF HE HADN’T DELIVERED IT IN MANNER SIMILAR TO YELLING AT AN ANIMAL. IF WE HAD BEEN RUDE OR OUTSPOKEN MAYBE HIS ANGER WOULD HAVE BEEN MORE UNDERSTANDABLE, BUT WE WERE JUST TRYING TO FOLLOW THE RULES.

WE PROCEEDED TO LEAVE, CALLED MY FRIENDS INSIDE TO LEAVE WITH US, AND NONE OF US WILL EVER GIVE A PENNY TO ANY OF THEIR VENUES. I LEFT FEELING EMBARASSED AND PLAN TO SHARE MY AWFUL EXPERIENCE WITH ANYONE THAT WILL LISTEN. I TRULY REGRET EVER GETTING IN LINE AND HAVING SUCH HIGH EXPECTATIONS.

I AM AWARE THAT THIS WILL NOT BE A LOSS IN ANY WAY WHATSOEVER TO THEIR COMPANY, SEEING AS THERE WAS AN ENORMOUS LINE, BUT IT DOESN’T CHANGE THE FACT THAT ONE OF THEIR EMPLOYEES RUINED THE NIGHT FOR SIX PEOPLE AND SINGLEHANDEDLY ENCOURAGED US TO NEVER RETURN. AS THE DAUGHTER OF A RESTAURANT OWNER, I CAN ‘T IMAGINE HOW THIS MAN IS STILL EMPLOYED. FOR THE SAKE OF THEIR COMPANY, HE SHOULD BE TERMINATED AS SOON AS POSSIBLE SO AS TO PREVENT MORE DEGRADING AND UNPROFESSIONAL EVENTS FROM HAPPENING IN THE FUTURE.

BOTTOM LINE: DON'T BOTHER.