Central Coast Fun Jumps

called to them to get information and was told to go online . Customer service is horrible . A lady told me a day before my party that I would receive my deposit back . Long story short she lied and when I called about it the manager continued to tell me that I was wrong and I didn't read anything right . He was very rude and un professional I will not be renting anything ever again . Policy is policy but you need better employees that know what the hell there talking about and employees who know the policy !!

Horrible customer service. I ordered a bounce house/waterslide over 6 weeks in advance online. Was told to call before 5 pm the day before my party to check delivery time. I called and was told that they would deliver between 9-10 am. Perfect since my party started at 11am. Not so much. I called them at 10 am the day of the party because they had not arrived yet for an ETA and they said theyd be at my house in a half hour and said it would take only 10 min to set up. Ok so at 10:50 when they still werent there I called back and they said they would call me back. Finally after 11, when the party already started, my husband called and told them that they were late and asked for a discount. The lady said they would be there in 4 min and they could knock off $10. When my husband told the lady it was unacceptable and told her to just cancel the order the lady said that she is still charging us for the $40 deposit and hung up on my husband. Of course when he called back no one answered. Thats not even the icing on the cake. When we called another company to rent from they specifically asked if we had rented with Fresno Fun Jump. When we said yes, they said they have been called several times to clean up after their "messes". They were very unprofessional and unreasonable. I strongly recommend you DO NOT rent from Fresno Fun Jump!!!!