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Griffin Ford Mercury Inc

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CLOSED NOW
Today: 9:00 am - 5:00 pm
Tomorrow: 9:00 am - 12:00 pm
(919) 496-4169CallVisit WebsiteVisit WebsiteMap & DirectionsDirections3791 Us 1 HwyFranklinton, NC 27525Write a ReviewWrite Review

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General Info
We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles, including the C-MAX Hybrid, Fusion Hybrid, C-MAX Energi, Fusion Energi and Focus Electric. We also have many used and certified pre-owned vehicles to meet every budget. Owners appreciate working with the factory-trained, certified expert technicians in our friendly, fast and reliable full service garage for all of their maintenance and repair needs, including oil changes, tire rotations, new and replacement tire sales (we offer 13 major tire brands including Goodyear, Continental Tire and Michelin), brake service, batteries, tune ups, radiator, engine and electrical repairs and of course, any warranty work you may need.
Extra Phones

Phone: (919) 494-5561

Fax: (919) 496-6768

TollFree: (866) 220-6465

Payment method
discover, master card, visa
Category

Reviews

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chrisa222

06/07/2012

Overall
Poor service / can not count on them.

Had the machanic look at my f150 ecocrap. Said he had many things tthat could be checked. Made arrrangements for rental gave this shop a week to fix as per their recomendatiom. Called me 2 days later to pick up my truck. They never did anything we discussed. Claimed test drive of 23 miles was enough to determine that 17.6 mpg eas acceptable and they would do mothing more. I had picked up my truck on a saturday of course no one was there to talk to anout it. And they left me with 9 miles worth of fuel. By the way Ford corporate sent me to this crappy dealership. Corporate could not find anyone else that would service the truck because of who had so called attempted to work on the truck. Corporate service manager (Jodi) was difficult to reach and never returned calls as she said she would when she did she ha to be reminded of who amd what I was calling about. After 30 years and 15 new ford purchases I'm treated like crap. No more fords for me.
I would mot reccend griffen ford, crossraods ford, Boyd Ford or capital ford to anyone. Booooo on Ford.

Details

Phone: (919) 496-4169

Address: 3791 Us 1 Hwy, Franklinton, NC 27525

Website: https://www.ford.com

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