South Trail Animal Hospital

If you want to be taken advantage of, then this practice fits the criteria. A dental cleaning for my 13 year old toy poodle was estimated to be a high of 530$ I understand that was without extractions. Bye the way, his teeth were cleaned here in 2013 , and because I scheduled2 weeks past the 30 day time frame (during Christmas) they refused the 10 percent discount that was quoted. About 50$ on a 500$ bill(max quote). Left practice after taking my dogs to Dr Demonarco( who I like) after many years because of their horrible customer service. Returned for my 13 year old poodles teeth cleaning because I trust Dr DeMonarco, given a quote of a high of 530$ That became 983$ upon pick up. I understand he had teeth pulled, but once again with a bill of close to$1000 they said the 10 percent discount would be 32$( not off total bill)so for a difference of about60$, they refused to budge, said they would only release dog to us WITHOUT his antibiotic and pain medicine if we wanted the 10 percent discount! Guess his well being was not so important to them as that extra60$ on the bill of almost 1000$. They ( the staff and Dr Demonarco) said they have to do what the office manager Cindy says, no exceptions! This place is more interested in screwing the customer and making the most money possible. Don't go there unless you want to be scammed!

My fiance took both our cats here, one for a food allergy and one for an insect bite. While I did not see the clinic myself, he had only good things to say about it and the vets there. A couple of days later the vet called to check to see how our fur babies were doing. The next day we got a welcome letter and a 'get well' card addressed to our cats! I am very impressed with the service and followup of this animal hospital and would recommend them to anyone.