Five Star Chevrolet

Great service--bought my car from them brand new in 2015 and I get regular oil changes as needed with them and I still have nothing but good things to say about them!

Very bad experience in all aspects. Paperwork was done incorrect after sale was done. My boyfriend went back to Afghanistan and I got a call saying they had made a mistake with sales paperwork. Dealership kept calling me asking how we can sign papers again. They were so worry and kept calling me harrasing me with questions and how to fix problem. After deciding they were gonna send paperwork to Afghanistan. My boyfriend had to rushed paper work back to dealership but with a cost of 75.00 otherwise it was gonna take 3 weeks for dealership to get it. Once we got the paper work they had change the APR to a higher rate. Why???? If we were already approved to lower rate when we signed the contract. My boyfriend was rush to get paper work back to the dealer so we trust them and signed paperwork . I called dealership 4 times and I also text our sales man Kendrick many times. I was told more than 4 times they were going to find out why APR WAS higher but of course they already had all the paper work on their hands so they never call us back or follow up with us. All this paper work error they did cost us over 500.00. Be careful buying from here. You are better off driving out of Florence and make sure you get what you signed. For sure we are not coming back to this unprofessional place.

I have been trading cars and having them serviced here for a long time. The sales team and service team are always wonderful. Last time I was in I dealt with Lindsey, Brittany, Dan and Brad.

The service I received from Lindsay and Dan at five star Chevrolet was outstanding