Bass Plumbing Co

Come by, said needed to order part and left. Bass plumber did not cut off water properly before he left so it flooded the bathroom and adjoining bonus room. Refused to take responsibility and never came back. $10,000 repair.

Failed to complete the job. Not very professional. Unhappy with warranty service and extraneous fees.

Agree with every one star rating on this review site. Bass tech showed up on the wrong day and advised us to pursue a course of action with our Kitchen faucet manufacturer that turned out to be impossible. Office mgr was rude, unhelpful, etc. Told me that I was NOT her customer, they only worked for the Warrenty company. Owner was supposed to call back before last weekend. Have heard nothing! just terrible service in every department.

Raymond Bass unethical business man don't waste your time and money

Thank you to the fast response and care the owner and plumber who helped in an emergency and with other things needed while on the job. I highly recommend them.

Bass plumbing is very Unprofessional, Unreliable, and is IMPOSSIBLE to get a hold of any person after initially contacting them to survey our issue.



The only positive thing I have to say is that they came out very fast to survey the issue, other than that they have not shown any interest in communicating with or about our issue at all or making my business a priority to them. We have called several times a day for four consecutive days at three different numbers and left several messages on two of them and still it is we have NEVER gotten in contact with any person.



Despite our collective efforts my wife and myself have NEVER received a return phone call from the manager or any other person to verify what occurred. We will be notifying our Home Warranty Company to arrange for another plumbing company to replace our water heater. BEWARE... If you like getting the run-around, being lied to, and stood up repeatedly, then this is the plumbing company for you!



This company deserves a 'F' rating on BBB.org and If I didn't have to give a star in order to leave a post, there would NOT be one at all !!!!

Very Unreliable, Unprofessional, and Unacceptable service!!!