John's Automotive

We called AAA because we had locked our keys in the car in the parking garage by the NB train station. After 30 min we get a call from a guy from Edison Automotive asking for directions. We explain that we are in the parking garage. He continually repeats that we have to let him in. We explain it's not a building, it's a garage. He hangs up on us. 5 min later I call back. He says he's not going to ask us again to let him up. I again explain it's a garage. He yells at me that he has a flatbed and hangs up on me. Then a middle-aged African American man shows up. When I ask if he's from AAA he says yes. When I ask him if he was the one I spoke to earlier he says "that doesn't matter". He then takes forever to unlock the car, needing assistance from my fiance and continually setting the alarm off. When he finally gets it open, he just walks away. Not a word. So unprofessional and rude. I would never recommend a place that has employees that have a complete disregard for human decency.