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General Info
CarMax is America's 1 used car retailer. Whether you're buying a car or selling your car, we've got you covered. We've been revolutionizing car buying since 1993 with our no-haggle prices, no-pressure shopping experience, and wide selection of vehicles. We stand behind our used cars with a 5-Day Money-Back Guarantee, no questions asked. See your local CarMax for written details. Visit carmax.com to explore more than 40,000 vehicles at our 160+ CarMax locations nationwide. Is your dream car at a CarMax across the country? No problem! You can ship a car from one CarMax store to another, with no obligation (fee may apply).
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nandesi

02/03/2012

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Nandesi from North Haven

My son bought a car about 18 months ago with a very expensive service contract. Since that time his car had to be towed to them. One would think no problem, not so. They only cover the tow if it's a covered thing that goes wrong. Ok that's fair. Well they couldn't fix it. That's ok they cover rental, again only if it's a covered problem. Again that's fair. But now it has to go to the dealer. Another tow, it turned out to be a miner thing that wasn't covered so it cost us 2 tows and 8 days without a car. Now were doing it again. Towed to car Max on Monday, they thought it was just a battery thing . It's now friday and it's not a battery thing and it's getting towed to dealer again second tow and again no rental. If they try to sell you a service contract believe me it's not worth the paper it's written on.

Details

Phone: (203) 859-7231

Address: 121 Frontage Rd, East Haven, CT 06512

Website: https://www.carmax.com/stores/7287

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