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anonymous

05/15/2013

Provided by Superpages
Overall

I had to repeat myself three times in the drive-through because the order-taker was not a native English speaker. Then when I asked for sweet and sour sauce at the pick-up window the person there (also with poor English skills) handed me a hot sauce packet, and then said it would be an additional 25 cents. Since when does one have to pay additional for condiments? Perhaps in whatever countries these workers ran away from. Whatever money McDonald's is saving by employing these people is lost due to poor customer service driving away patrons. Store # 29004

Details

Phone: (651) 686-5210

Address: 3045 Holiday Ln, Eagan, MN 55121

Website: http://www.mcdonalds.com/

More Info

General Info
We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Services/Products
DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
Payment method
amex, discover, master card, visa, cash
Neighborhood
West St. Paul
Categories
Other Information

Cuisines: Yogurt, Burgers, American, Sandwiches, Hot Dogs, Fast Food, Ice Cream, Healthy, Diner, Cafe, Omelets

Good for Kids: Yes

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