Kids Korner Playsets

I contacted Billie Ann in November of 2020 in hopes of having a play set built for my kids. She seemed great and we agreed that her company would come out to build a version of their “cabin fever” playhouse. Given the context of Covid demands and supply issues she said they probably wouldn’t be able to build until February but that was understandable. I sent her a 50% deposit to get the ball rolling. February moved in and I hadn’t had an update or confirmed date to start so I reached out. Billie Ann was apologetic and listed a number of reasons they were running behind but said they’d be able to come out in March. From then on this was our cycle. I would call her every 2 months, she would explain around the delays and reassure me they’d be out soon. After waiting for a full year for the playhouse to be built (and having some super disappointed kids) I reached out via email to Billie Ann in November of 2021 and told her that there were no hard feelings but that I couldn’t wait any longer. Less than 24 hours later she texted me in the evening that they would be out to start the next morning. No utilities marked, no plans made, no previous arrangements to make sure that we’d be home. It felt like a frantic response to my email, not a well executed construction plan. I said no thanks. She texted another long explanation for delays and short notice but ultimately seemed to understand and said she’d get my deposit in the mail to me that week. It is now May 2022 and I haven’t seen the money. This company appears to do good work. Unfortunately we did not get the opportunity to see that for ourselves. It seems that I have paid them over $2000 to ghost me.