Colonial Townhouse Apartments

I wrote a google Review about this place- there just aren't enough characters in this box to put everything i wanted to say- Overall it's a great place to live... but check out the google review for full details.

My boyfriend and I have been living in this comlex for aprox. 1 & 1/2 years. They don't show you your actual unit until you sign the lease and get the keys, other than that, you expect your townhome to look like the model. We did one walk through & requested another unit. They said NO. So I scraped grout, cleaned tiles, fixed stick on tile floors, Caulked wide open holes around tube connections, etc. Even built a beautiful console to hide the dryer in the kitchen. After all the work I shouldn't have had to do, I now have a lovely unit.Ever since moving in, My boyfriend and I have both noticed that if we are in our home for long periods of time, we feel sick with respiratory issues slight fevers, headaches, lack of energy. But the symptoms go away after leaving home. We have asked the office several times to clean the air ducts, only to be told no each time. We decided to just pay for it our selves. When the guys got here they took the cover off the unit in the utility room and gasped. The entire system was covered with mold. No one has cleaned the unit since 1966. They said they have never seen anything that bad. Due to this little surprise, a $59 visit was going to cost $600. I immediately called my attorney and went to the office. ONLY AFTER THREAT OF LITIGATION THEY DECIDED TO DO THE RIGHT THING AND PAY FOR THE CLEANING.Another issue I have with this complex is the fact that they did not disclose that they have a deal with a program called The Cascade Program of Durham, which houses drug addicted mothers and drug addicted pregnant women. THEY HAVE 20+ TOWNHOMES all around my unit. They are loud, obnoxious, curse loudly in the street with their children present, leave babies in the rain, cold, etc. just so they dont have to take them up 8 stairs. I've seen children get physically abused on a regular basis. And the mama's sneak around smoking crack & whatever else. And the signs say students welcome!!!! Yeah right, students welcome to move in and get robbed! If you move in here make sure you have a shotgun or pistol handy at all times... NOT KIDDING!

I have lived at colonial for over a year nad I have been very pleased with my apartment. The people in the office are always nice and friendly. I am truly beleiving that the person who wrote this review does not live at Colonial and neither do they know the staff. The staff is always busy when I come in but they are always helpful and polite. And the manager outside argueing no way, I will never beleive that one seeing her hubby is a cop!!

Other than the fact that everyone in that office treats anybody that comes in there like complete crap!!! I really don't know what else to say. It seems like the women have no regards for the tenant's complaints or issues. They are RUDE and so unprofessional and honestly it wasn't for the good rates I would honestly suggest that u make this your last option!!! Once again did I mention how rude they are..oh and how sometimes you drive by and see the manager arguing with her boyfriend/babydaddy??? does that make sense??? really how professional is that??? Good rate for those that don't need a dishwasher, because I don't have one!!!! and if you don't care about your safety either then this definitely the place for you...and oh DID I MENTION THAT THE MANAGEMENT IS RUDE AND UNPROFESSIONAL??