Amaka's International Hair & Body Spa

Worst natural hair experience EVER!!!



Stylist name: Ariel or Aurielle.



She arrived 15 minutes late and didn't apologize. Didn't section my 4c hair during shampoo/condition/blowout process. At home, I section in twist to make my washing process easier. She left me at the dryer for 20+ minutes after the machine cut off to do another client (didn't acknowledge or apologize then). Only added a couple spritz of heat serum and did NOT detangle my hair before the blowout (for naturals that's a NO! NO!). 5 minutes into the blowout I voiced my concerns, and must've upset her because she left for at least 15 minutes without telling me, and came back talking on the cell phone. I asked for a salon manager. One never showed up. Once the stylist returned I told her I no longer needed her services, and clearly there were too many distractions for her to complete my hair. So I left the salon with my hair unfinished.



NOT THE WORST PART!!! The kicker…another stylist scolded a lil girl (during a shampoo) for not informing her that she was suppose to receive a relaxer (the mother or receptionist’s job, not the child). It was too late b/c her hair was already wet. The little girl seemed shy, scared, non talkative but clearly it wasn’t her fault. My stylist told the other stylist doing the child’s hair that it would be fine placing a relaxer on for a short time on the wet hair. O_o I’m not sure whose child was being serviced there on 8/22/12, but I hope her hair turned out okay. I will not return to this salon.

This Salon is very innovative! They have a very relaxing motif. The staff is very friendly and efficient. In dealing with natural hair, it takes time and patience to give us clients the ultimate experience and outcome. I've been coming to this salon for years and the owner is very knowledgeable of natural and healthy hair. She makes sure her staff is very knowledgeable as well. Not all clients will be please as at times I've witnessed some who come in already having a bad day and would take their frustrations out on everyone, i've also witnessed clients who choose styles that aren't realistic for their length or hair type. Amaka's Stylist and staff work hard to please everyone who walks in the door. A year ago the owner had a vision of making the salon name a reality "international "...she wanted to be able to service all clients no matter the ethnicity. Companies such as GROUPON and Living Social have helped her to do so. Those were some of her toughest clients, some loved their experience and others complained about small things. The one thing I love about the owner is that she reads reviews and listens to client complaints and tries her best to fix it. I always have to remember myself that not all experiences from one time clients speak for the entire salon and it's mission. The owner, being a minority, a woman, and a small business owner and managing over 6 employees is doing awesome for someone who is also a wife and mother of two little ones.;) This Salon has been striving for over 6years and will continue to be there to service their clients and myself. Experience them for yourself;) I did! I will make sure I post this everywhere! I love this salon and spa!