CW Custom Exhaust & Auto Repair

Customer Service is VERY POOR!!! I attempted to get warranty work done on a Catalytic Converter. The technician told me the part had a 1 year warranty and refused the warranty work due to the warranty was voided because of another issue with the vehicle. When I asked for clarification, the technician yelled at me, refused to give me the manufacturer information or any documentation of the warranty and he hung up on me. I contacted law enforcement to visit the shop on site. Got the distributer's contact information & I found manufacturer information with 5 year warranty, Not 1 year. Very Unhappy with service!! STAY AWAY from this business.

I give them a zero in stars they overcharge you ,they damage my vehicle and did not want to own up to it, they say they replaced parts and they did not still having same problem I had to replace a gearbox in my van they did not.they took the gearbox out and painted it to make it look like it was new broke the clock spring in the steering claim they fixed it work for a few months it's not working. again do not use these people take it somewhere else

They sold me the wrong part, when i went to take it back, the owner screamed and cussed at me for it, with my 2 year old and 4 year old at my side, i turned to leave and when i got in the car he walked out and flipped me 2 birds...im sorry but i feel that this is very unprofessional. As a business owner myself i could never imagine treating my clients this way. Do not go here, if you want quality and professional experience then this is not the place for you.