Tranquility At Doral Inc

LOVE TRANQUILITY AT DORAL!! specially Jacky, the best hair stylist! always leaves me feeling like a queen!

I am afraid to say that I must give this place a bad review. I purchased a spa package on Groupon for their services. When I first called to schedule my appointment I was unable to book all my services for the same day. Regardless I went ahead and booked a massage and mani/pedi. Upon arriving for my appointment I was asked if I am pregnant. I said yes as I was 15.5 weeks along. At this point they got worried looks on their faces and stated that they don't massage pregnant women until they are 7 months along and even when they do, it must be very light touch and no massaging of feet.



I was completely shocked as this is my third child and I have always gotten massaged while pregnant pretty much up until my 8th month. I have NEVER been denied a massage due to pregnancy. The "massage therapist" then stated that she had been taught by her massage teacher that a massage before 7 months can cause miscarriages. WOW, I can not believe that a legitimate massage school would teach such baloney!



I for one studied massage therapy myself at the National Institute for Massage Therapy in Miami and have never heard of anything like that. In fact, many spas cater to pregnant women and have spa packages that include massages to cater to the mom to be. This woman seemed to think that massage can hurt a pregnancy which is completely false.



Worst yet they would not offer another service at that time instead of the massage as they were "booked". I promptly called Groupon and got an immediate refund. My next call was to my usual massage therapist to schedule a massage for the same day. I should have known better to book a package from an unknown spa. Their staff is obviously uneducated and frankly quite rude. I will never deal with them again and will stick to my usual spas: Imago's Day Spa and the Biltmore Spa.



Neither one of these has any issues with massaging a pregnant woman. Nor do many, many spas in Miami. (Feel free to contact me for a long list of certified massage therapists that are more than happy to massage a pregnant woman).



As for the massage therapist, I feel badly for her as she obviously is poorly educated in her field. Quite frankly, I'm not sure how she passed her written licensing exam as she could barely speak English and was very quick to ask me if I spoke Spanish instead, which thankfully I do.



So, if you are less than 7 months pregnant avoid this spa as it is a waste of time trying to get a massage there. Frankly I would stay away all together as their staff shows a clear lack of education. About four staff members all said they wouldn't massage a woman less than 7 months pregnant due to risk of miscarriage. One of them even had the nerve to say it was a State of Florida regulation! Yeah, right.



If you are looking for lack of knowledge it can certainly be found at this spa. Tranquility? Not so much.