Saved to Favorites

(515) 278-1601Visit WebsiteMap & Directions5626 Douglas AveDes Moines, IA 50310Write a Review

More Info

Extra Phones

Phone: (515) 278-9816

Phone: (515) 270-4813

Fax: (515) 278-9816

Brands
None
Payment method
amex, discover, master card, visa
Neighborhood
Merle Hay
AKA

American Inn LLC

Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
GG
Gina G.

01/08/2015

Overall

I agree with Annielue about this business and wished I had seen her review before I started working for them - or I wouldn't have taken the position. They not only have been rude to employees, but I have also seen how rude that they have been to residents. When a resident asked for help or assistance, it was as if they had to go out of their way to help them. Isn't that what they are there for? Everything Annielue wrote is true, however, she left a couple of things out. First of all, this is supposed to be a hotel (extended stay) and isn't treated like one. At any other motel, you wouldn't hear a lot of noise, however, here you hear families screaming and running up and down the halls at all areas of the night. And the other problem is that they don't want to fix any problems here. We have mentioned to them over the last few months that we need certain things done and they still aren't fixed. They are always finding something 'better' to do. I would advise anybody who needed to stay at a motel, to go elsewhere. Even if their prices are a little higher, it would be worth it.

Details

Phone: (515) 278-1601

Address: 5626 Douglas Ave, Des Moines, IA 50310

Website: http://american-inn-suites-des-moines.edan.io

People Also Viewed