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(303) 832-4259Visit WebsiteMap & Directions505 E Colfax AveDenver, CO 80203Write a Review

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Tristen R.

05/19/2015

Overall

05/19/2015:

It has been awhile since I have been here and things have not changed. Placing my order was easy and accurate this time... but my issues are being charged 28 cents for a large drink and receipt is illegible. First, the menu clearly states "ANY SIZE DRINK $1" on the lower left. So why am I getting charged 28 cents? Secondly, the receipt is extremely illegible. When I asked them to re-print the receipt, they stated the Drive through printer can't print a clearer one. I asked if he can use a different printer and he informed me no. I can see several other printers in there. Heck, there are at least 3 other printers for over the counter orders. Because the receipt is illegible, I was not reimbursed for my meal from my company.





11/26/2013:

This location needs a new Manager. I pulled up to the Drive through and ordered the 20 piece Nugget meal for $9.99. The Cashier was extremely confused and had to ask several times what drinks I wanted. Once she "thought" the order was right, she had to delete the whole order. She entered 20 Nuggets for $4.99 instead of the meal for $9.99. By this time I am frustrated as I have repeated my order several times and now again. Once she got it corrected she did apologize at the payment window. However, because of her lack of knowledge, this caused a chain reaction and was told to wait a few minutes at the second windows because the Fries were not ready. Now because the cashier error, food prep lack of attention, I received 1 small bag of fries instead of 2 Medium fries. It should not be my responsibility to repeat myself several times when ordering nor should I have to double check the associates work to ensure I am getting what I paid for. It wasn't until I was home is when I realized my order was wrong. Due to cashier lack of knowledge, fries not ready and lack of double checking I receive what I paid for is a reflection of how poorly management runs the facility. I am currently waiting back from them as I should not be held responsible for the management lack of skills to run the business correctly.

Details

Phone: (303) 832-4259

Address: 505 E Colfax Ave, Denver, CO 80203

Website: http://www.mcdonalds.com/

More Info

General Info
We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
Payment method
cash, amex, discover, master card, visa
Price Range
$
Neighborhoods
Uptown, Downtown Denver, North Capitol Hill, Central Denver
Categories
Other Information

Good For Family: Yes

Good For Groups: Yes

Cuisines: Yogurt, Burgers, American, Sandwiches, Fast Food, Hot Dogs, Healthy, Diner, Ice Cream, Cafe, Omelets

Wi-Fi: Free

Wheelchair Accessible: Yes

Parking: Lot, Private

Bike Parking: Yes

Drive Through: Yes

Attire: Casual

Good for Kids: Yes

Takes Reservations: No

Outdoor Seating: No

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