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(303) 733-4030Visit WebsiteMap & Directions1230 S Pearl StDenver, CO 80210Write a Review

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General Info
Since 1984, Buchtel Motors has been providing dependable automotive repairs and competitively priced tires to customers.
Extra Phones

Phone: (303) 733-1720

Fax: (303) 733-1720

Brands
curt
Payment method
check, debit, all major credit cards
Neighborhoods
South Denver, Old South Pearl, Platt Park
AKA

Buchtel Motors Automotive Service

Categories
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

Reviews

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smerole

11/11/2010

Overall
Wish I could give them NO stars........

Buchtel has been working on my car 2 years. In the first year they put in a new radiator and 3 water pumps? This year he put in another radiator. The last time my car was in I asked him to please check the block to see if it was cracked as the car continued to overheat after the 2nd radiator. He said it was not cracked. I had another mechanic look at it last week…..cracked block, water in the oil……I could have sold the car for around $1200.00…..I sold it for $200.00. The last time my car was there for repair my locked car was stolen from his lot. He then charged me $746.00 to repair the damage from the theft. He charged me full price and refused to take any responsibility. This week he charged my debt card for additional work without my permission….I have been ripped off!

claimed iconBusiness Response04/06/2011

This is an excerpt from a letter from AAA regarding this customer’s complaint. On 11/11/2010 I received a complaint via email from Carole S. about Buchtel Motors. On 11/15/10 at 8:31 AM, I sent Carole a message via email to give me a telephone call because the questions that I had about her complaint would be easily resolved with verbal communication. It is now 11/22/10 and I still have yet to hear from Carole S. In order to complete the investigation, I took into account only the facts that I have found, documentation that has been produced, invoices that have been supplied and both verbal and written statements. Since the original complaint from Carole on 11/11/10, I was able to investigate her allegations about Buchtel Motors and I found out that her accusations do not hold any credibility. In conclusion, I cannot discredit the explanation from Buchtel Motors in a written statement and from the documentation from the invoices produced for this investigation. Carole S. has not contacted me in order to resolve the complaints that she emailed me therefore Buchtel Motors cannot be held liable for any of Carole S.s’ allegations. According to the Colorado Motor Vehicle Repair Act and the regulations of AAA Colorado, Buchtel Motors has operated within the guidelines and no liability will be granted for this matter. DJ Brakel AAA Colorado AAR/AAB Field Representative

This listing has been claimed by a business representative.

Details

Phone: (303) 733-4030

Address: 1230 S Pearl St, Denver, CO 80210

Website: http://www.buchtel.com

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