Big Bear Supermarket

If your not satisfied with service then go right across the street to Fresh Valu (old Kroger) and you can ask for the owner and he'll take care of you!! That's Me!!

This is a horrible place to shop. I just bought a house in the area and my ritual is to walk to a store as exercise and buy groceries and come back. When I got there the owner was treating his workers like slaves unloading a truck outside. I still gave it a chance and was rudely beckoned to leave my jogging bag in a dirty bin at the front of the store. Why would I have to do that when you have detectors? It was a horrible experience to see employees treated like slaves and customers treated like criminals before they even enter. Please shop somewhere else at all costs. I will drive miles away for my groceries and just go to the nearby Chevron for small items from now on.

It was 9am in the morning in the lady at the check cash window had a nasty attitude. When I called to make a statement about it guess who was the manager on duty. This thot. Spend your money some where with better customer service.

I visited this store on September 17 around 4:45. There were only two lines open - one was an express. They had at least 15 people waiting in each line. I asked for them to open another line and they told me the person was at lunch. This person whose name was Silver or Sylan was such a rude person. I am 58 years old and have never been talked to like this. She talked negative to me all the way to the door. I had to back up to see what she was saying. When this store first opened - I visited often...I will not go back there to spend my hard earned money and not get respect. This store allowed his cashier to be rude to customers...not customer service or time management skills.