Bed Bath & Biscuit

I love this place! My dogs love them and they are so nice and polite. Won't go anywhere else. Highly recommend.

I've never had a bad experience. I was able to tour the facility prior to boarding. The staff was very courteous and kind, but went beyond that - they let me know how my dogs did (noting that one needed to get more socialized - and they were correct) and that the other should look into arthritic meds. Which they were right. That let me know they really tended my my dogs well.

I haven't had a bad experience but I am a little suspicious that they won't even let you peek into the kennels to see where your dog will be staying, stating liability concerns. I have never had a business like this deny me the opportunity to see their kennels except for this one.

Do NOT take your pet here. My Grandmother has taken her do here for a few years now, and they used to be very nice and easy to do business with. Well, that changed. She just took our dog Molly to the groomer thismorning for her appointment at 8 o'clock, and was very rudely told that she was no longer allowed to drop her off at 8 o clock and she'd have to bring her back at 8:30. We live atleasy a half hour away, and there was no way she was going to turn around and go right back after going all the way home. She had said that she was unable to do that and the lady that was there rudely said that she could leave her there this once, but that was the last. So, she waited untill about one o clock, and there was still no call that she was done, so she called. SHE WASN'T EVEN TAKEN BACK YET!!! She waited for a call for about two hours, and still none. She called again at around 3, and she was still waiting, when she had said that she couldnt wait all day because of an appointment with the doctor that she cound not miss, she was responded to very rudely that she would be done in a little while. When we went to pick her up, her nails werent clipped, and the fir on her face was almost to the skin!!! Our dog is a Shih Tzu, and it should NEVER Be that short. We were also recently informed that all of the groomers there AREN'T EVEN CERTIFIED!!!!!!!!!!!!!! The ONLY reason there is a one star rating, is because there wasn't an option for zero stars.