Texas Emergency Care Specialists

Don't go unless you absolutely have to! My family got a stomach bug during the night and we went due to dehydration. They only gave my daughter a pill for nausea and gave my husband and I both 1 bag of IV fluids. When the bill came we owed over $2000.00 (and that is after our insurance). For what we had done - $2000.00 was completely outrageous!

Great doctors, totally incompetent office staff. Sent me on 10 mile trip to pick up paperwork at Spring Cypress location only to have the staff there tell me they don't have access to the paperwork. Manager not on site, couldn't be bothered to return calls or texts from office.

I created an account on yellow pages just to leave a review for these people...



They are the absolute first, this is a for profit business first, second, AND third. Finally, it is a healthcare facility last.



I have trauma to my hand and it is swelling dramatically, I am freaked out and as soon as I get back into the city I rush over here and don't have any insurance information with me because it has just changed. 4 hours later I am paying out of pocket because they can not look up insurance information, not that big of a deal. I pay over 300 out of pocket expecting to be reimbursed the next day or two...DENIED!



Once I get my insurance information and give to them they make a big fuss saying that with my insurance it might potentially cost more than what i paid because i received a "reduced rate" and if that happens I am expected to come up with even more money even though they have already confirmed that I am paid and this transaction is complete, they feel that they can potentially charge me more money. I obviously tell them that is unacceptable and they will run it through my insurance anyway and I will pay no price difference if there is one. They agree.



I call back 1 week later to check on the status and they say it can be another 2 months before the refund is issued. WHAT??? Give me a break! You can take money from an injured person immediately but it takes you 2-3 months to give it back? Thats my story, don't go here unless you don't care about money and don't care that these people are only looking at the green in your wallets and not the injuries done to your physical body.