More Info
- Email Business
- Extra Phones
Phone: (770) 886-4860
- Brands
- evinrude, johnson, mercruiser, mercury, omc, tohatsu, yamaha
- AKA
1st Mate Marine Service, Inc.
1 St Mate Marine Service
- Other Links
- Categories
Reviews
05/31/2012
Provided by SuperpagesStay Away! Brought my boat here and regretted it! The service guy seemed very knowledgeable so I didnt really think twice about leaving my boat. 1 Month and $1200 later I get a response that they cannot fix the boat! What a waste of my hard earned money!!!
05/31/2012
Provided by SuperpagesHorrible experience here. They had our boat for almost 2 months and still could not find the problem. Each time they would tell us what the problem was. We agreed to the repair and the boat still didn't work. After 2 other repairs they still could not fix it. They charged us for $1200 dollars basically to store our boat for 2 month. Do not ever take your boat here its free money to them.
02/08/2011
Took my 30hp Johnson in because water pump was not working. Was told that it was only clogged with sand, although I had only used the boat once since I just recently had the water pump replaced and it was nearly impossible for this to be the case - $153.00 bill.
Next time I used boat, water pump still doesn't work. Take it back and now it needs the water pump replaced after only using it for literally five minutes since I got it back. Asked the owner what the labor would be to complete the work and was told it would be between 1 - 1.5 hours. Show up to pick up my boat and ask the mechanic to explain to me how the water pump miraculously went bad in five minutes of use and he tells me that it should have been replaced when it was in the first time however for some reason the other mecahnic who worked on it didn't think so ????? Then to top it off, go to the counter to pay the bill and instead of the 1 - 1.5 hours of labor I was told, I'm being charged 2.25 hours of labor. At $94.00 an hour you can do the math. I could go on and on with more details however I think you get the picture. Bad business!
Update - Reported company to BBB and they received no response back. Water pump quit again after 2 uses. Tore the motor apart myself and discovered that the water pump had not been installed correctly and they used a cheap knock off part instead of OMC part. Repaced the pump myself and has worked fine ever since.
Details
Phone: (770) 889-1960
Address: 4500 Keith Bridge Rd, Cumming, GA 30041
Website: http://www.1stmatemarine.com
People Also Viewed
- Lanier Boat Sales
5910 Chattahoochee Indust Park, Cumming, GA 30041
- Bald Ridge Marina
1850 Bald Ridge Marina Rd, Cumming, GA 30041
- Marine Matters Mobile
5530 Chattahoochee Indust Park, Cumming, GA 30041
- Flagship Marinas Acquisition
6800 Lights Ferry Rd, Flowery Branch, GA 30542
- Jan's Canvas & Lettering
4360 N Industrial Dr Ste 100, Cumming, GA 30041
- Aqualand Marina
6800 Lights Ferry Rd, Flowery Branch, GA 30542
- Marina Bay
5762 Cool Springs Rd, Gainesville, GA 30506
- Bradley Speed & Marine Inc
2200 Habersham Marina Rd, Cumming, GA 30041
- Boat Yard
991 Ronald Reagan Blvd, Cumming, GA 30041
- Jda Marine Inc
6067 Lanier Islands Pkwy, Buford, GA 30518