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Reviews
02/01/2015
Terrible management especially Mark who is very rude. I invited friends over and when it came to paying, the waitress came back in front of everyone and said that card was declined! I said there got be a mistake and called the credit card company and they said that there is no issue and they don't see any authorization at all! 3 more credit cards and all declined! then my friend used his and same thing. We called all credit cards and all the same answer no issues and no authorization coming through. Witness did not have any manner to handle this in a discrete way without making it obvious in front all? and manager said that we don't have any issues with our machine! I asked if anyone else had the same problem and manager was very illusional? then he asked him what do I want and that he will hang up the phone! same day they have a sign in the front indicating that they apologize for not accepting the gift card due to technical difficulties!!!! A ll I asked for was for them to handle it discretely and admit to a problem(things happen) and not embarrass me, but Mark was so sure that it is all our credit cards! we used all three of them right after we left just to check, no Problem at all, Mark it is your terrible service and lack of manner, not our credit cards
Details
Phone: (859) 341-0222
Address: 2762 Town Center Blvd, Crestview Hills, KY 41017
Website: http://www.firstwatch.com
More Info
- General Info
- First Watch specializes in delicious creations freshly-prepared to order. Their fresh, award-winning Breakfast, Brunch and Lunch dishes are made using only the best ingredients without the use of heat lamps or deep fryers. The best part is their creative menu features traditional favorites like omelets, pancakes, salads and sandwiches.First Watch specializes in delicious creations freshly-prepared to order. Their fresh, award-winning Breakfast, Brunch and Lunch dishes are made using only the best ingredients without the use of heat lamps or deep fryers. The best part is their creative menu features traditional favorites like omelets, pancakes, salads and sandwiches.
- Email Business
- BBB Rating
- Payment method
- visa, master card, amex, discover, all major credit cards
- Price Range
- $$
- Location
- Crestview Hills Town Ctr
- Other Links
https://www.firstwatch.com/locations/crestview-hills
http://www.firstwatch.com/locations/ky-crestview-hills-town-center-blvd
- Categories
- Other Information
Parking: Lot, Private
Wi-Fi: Free
Bike Parking: Yes
Attire: Casual
Cuisines: Family Style, Healthy, Salads, Omelets
Alcohol: No
Takes Reservations: Yes
Outdoor Seating: No
Price Range : Average
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