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Wigs & Hair Pieces.
AKA

SmartStyle Family Hair Salons

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KK
Kirby K.

05/10/2018

Overall
Atmosphere
Expertise
Service

No stars if I'm able to complete this. Went there this morning wanted to get about 6 foils girl tells me she can't do it cause she has a color at 930 and I need an appt. I have worked for this company and that is not how it works. 1 she didn't have a color she could have done those few foils. It was 915 when I got there. Walked by she had a client there about 930 the lady was not there long enough for a color. I was at Wal-Mart for 2 hours never seen another customer show up. I walked by a few times to see. No one anywhere. When I came in she was sitting using her phone doing nothing.

LR
Larry R.

02/18/2015

Overall
Wow I stood there and watched...

Wow I stood there and watched this beautician cut this poor mans hair yesterday WITH ONE HAND with a pair of clippers and she had her cell phone in her other hand on a personal call! the look on this elderly mans face was pitiful! Then she comes up to the counter NEVER asks me if i need anything and continues with her unprofessional behavior, I just walked away... no work ethics here, very unprofessional and rude.

lisanbrighton

02/20/2010

Overall
I COULD NOT BELIEVE IT !

I WALKED IN AT 6 PM AT NIGHT AND TOLD THIS LADY NAMED CARMEN WHO I HAD NEVER MET THAT I HAD BEEN SICK AND MY HAIR HAD FELL OUT A LOT,BUT HAD GREW BACK CURLY AND WAS DOWN TO MY WAIST. MY HAIR IS VERY FINE SO I DID NOT HAVE A TON OF HAIR BUT IT WAS ENOUGH TO MAKE IT HARD FOR ME TO DEAL WITH IT HAVING TO PUT MY HANDS OVER MY HEAD. I DID NOT REALIZE SHE HAD THIS VERY PRETTY SALAD IN HER HANDS, WHEN I LOOKED DOWN I TOLD HER GO EAT YOUR SALAD BEFORE ITS NOT GOOD ANYMORE, SHE SMILED AND SAID , BE BACK IN 30 MINUTES AND I WILL TAKE CARE OF YOU. WELL,SHE TOOK VERY GOOD CARE OF ME, MY DAD HAD JUST PASSED AND I WAS TRYING TO GET READY TO GO OUT OF TOWN FOR HIS FUNERAL. ITS A VERY SMALL WORLD,SHE KNEW MY DAD FROM WHERE WE BOTH USE TO LIVE BEFORE MOVING TO TIPTON COUNTY. SHE SPOKE SO HIGHLY OF MY DAD, IT WAS LIKE HE MADE SURE SOMEONE WAS THERE TO TAKE CARE OF ME. I DON'T HAVE ANYONE LEFT,NOW ITS JUST ME AND MY LITTLE GIRL.

I WILL HAVE YOU KNOW SHE PUT SOME FOIL AROUND THE FRONT OF MY HEAD TO LIGHTEN ME UP AND EVENED MY ENDS OUT AND PUT ME IN THE MOST AWESOME CONDITIONER CALLED " ITS A 10 " IT FELT LIKE I HAD NO KNOTS IN MY HAIR AT ALL.

I PAID FOR MY CUT ,CONDITIONER AND HIGHLIGHTS AND BOUGHT THE PRODUCTS SHE USED ON MY HEAD AND STILL DIDN'T PAY THE AMOUNT I WOULD OF AT MY OLD SALON JUST TO HIGHLIGHT IT !!!!!!!!!!!!!!!!RIGHT THIS MINUTE , MY DAUGHTERS DAD IS TAKING HER THERE TO GET HER ENDS TRIMMED FOR SPRING PICTURES MONDAY, I WILL HAVE ENOUGH LEFT OVER TO BUY A NEW OUTFIT AND SHOES FOR HER,BECAUSE OUR OLD PLACE CHARGED ADULT PRICE FOR A CHILD'S CUT !!!!!!!!! AND I DONT HAVE TO DRIVE 22 MILES TO PUT OUR NAME ON THE LIST ONLY NOT TO KNOW IF WE WOULD GET IN THAT DAY . AND THE OTHER LADY CUTTING HAIR THERE, HER NAME WAS SHARON, SHE WAS" ROCKIN" SOME HAIRCUTS OUT THAT DOOR. I TOLD MY CHILDS DAD, EITHER GIRL WAS JUST FINE TO TRIM MY CHILD, AND I AM THE PICKIEST PERSON IN THE WHOLE WORLD. I WANTED EVERYONE TO KNOW MY EXPERIENCE HERE WAS WONDERFUL !!

Details

Phone: (901) 475-1955

Address: 201 Lanny Bridges Ave, Covington, TN 38019

Website: http://www.smartstyle.com

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