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General Info
Helping Hand Rehabilitation Center, located in Countryside, Ill., is a nonprofit social service organization that has been operational for more than 50 years. It provides specialized programs and health care services to children and adults suffering from various disabilities. The agency serves more than 400 children and adults, and operates a clinic for children that provides physical, speech and occupational therapies. Additionally, the center provides various other services for adults, such as housing options, social skills and vocational training, assistance with interview skills, computer training, employment counseling and job placement services. Helping Hand Rehabilitation Center also provides assistance to individuals suffering from various physical disabilities to attain self-sufficiency and functional independence, and organizes recreational and social activities. The center additionally operates a school for children suffering from autism that provides an interactive learning environment, and has special education teachers, behavior analysts, registered nurses, psychologists, and speech and language therapists.
BBB Rating
A+
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Extra Phones

Phone: (708) 579-7970

Phone: (708) 352-6517

Phone: (708) 352-1415

Fax: (708) 352-3763

AKA

Helping Hand Rehabilitation Center

Helping Hands Rehabilitation

Helping Hand Rhabilitation Ctr

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Reviews

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hernandez83

08/17/2013

Overall
EXTREMELY POOR SERVICE!

I understand the nature of the medical business but this business lacks in service department. My son has a stiffness in his neck, which has caused the back of his head to become a bit flat. He needs therapy to stretch out the muscle and perhaps remedy the situation without the need of using a molding "helmet" to correct the shape of his head. In mid July the referral from my primary doctor was faxed to the Helping Hands office. In turn, Helping hands was to contact us to schedule an appointment. They never did. I found out through my doctor it in fact was faxed. I was issued a copy of the referral and attempted to make contact to schedule an appointment. Apparently, the one and only person who schedules appointments was on vacation until the 15th of this month. Left a voicemail assuming this person would do their job and return calls. Nope. Been calling the last couple of days. This "secretary" never answers the phone nor does he/she return phone calls. I will be filing a negative report with the BBB on poor customer service.

Details

Phone: (708) 352-3580

Address: 9649 W 55th St, Countryside, IL 60525

Website: http://helpinghandsrehabilitation.com

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