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General Info
Honda of Concord serving Charlotte, NC is a leading certified Honda Dealership for New, Used and Certified Pre-owned Honda vehicles minutes from Charlotte, North Carolina. Surf through our website to explore our large inventory of New, Used and CertifiedPre-Owned Honda vehicles including sedan, coupe, roadster, truck and SUV body styles
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BBB Rating
A+
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Brands
HONDA
Payment method
company card
Location
Serving Charlotte and all surrounding areas
Neighborhood
Concord Mills
Other Email

Categories
Other Information

Wheelchair Accessible: Yes

Reviews

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JC
Jillian C.

02/28/2016

Overall

Our car sales person Joy helped us on 4 of our cars from here along with Mike. They always have been able to find us the best deal closest to our price range. They will really do whatever they can to help you out. We have shopped around but will always come back to this location. Loyal customers since 2013!

RB
Regina B.

04/04/2015

Overall

I had a great experience working with Joy and her manager. They knew what I wanted and magically made everything work! It was a pleasure buying my new Odyssey!

BM
Beacham M.

02/06/2015

Overall
Dishonesy

I made a deal on a 2013 used Tacoma with them on Feb. 2, sold my Tacoma on Feb. 3, and we agreed that I could get the 2013 Tacoma at 11 a.m. on Feb. 5. After a 100 mile drive, I was informed that they had sold it the day before, but they had one in a less desirable color they would sell me for $2,300 more. No thanks! Honesty and integrity are not in their vocabularies.

DM
David M.

01/24/2015

Overall

Family specified going through Joy Spencer, and we are glad we did. Great service and very knowledgeable. We hope to keep doing business with this outfit, especially Joy.

JD
Jayme D.

01/09/2015

Overall
Fantastic, as usual!

This is my 4th vehicle with Honda of Concord and I've always been extremely happy! Thank you Quentin Williams and Mike Maman!

WR
Will R.

12/20/2014

Overall

Terrible service department with even worse customer service! Considering they do not take service drive ins without a scheduled appointment, you would think the appointment time would matter! Not so much with Honda of Concord. As I found out today, my 0800am appointment time only means "they will work the car in within an hour"!!! And this is just for a scheduled maintenance oil change/tire rotation.

To make things worse, I had to wait over an hour to finally meet with someone in finance (Richard McDonald) to cancel my maintenance plan and get a refund. And to top that off, they hit me with a $50.00 cancellation charge that "could not be waived"!

I'd rather take my car to the local oil shop than deal with this place ever again! Customers beware!

RC
Richard C.

10/22/2014

Overall

Richard C

Henry Cooper was very nice to do business with, the whole experience was the best possible.

I have my service done here, and have had no problems.

EM
Emily M.

10/14/2014

Overall

My husband and I had a great experince buying our first NEW car from Honda of Concord! Alex was great to work with and did everything he could to help us get the best experience possible. Would recommend this dealership hands down!

JB
Jennifer B.

10/02/2014

Overall

I had a great experience purchasing a Honda CR-V with Honda of Concord. Quentin my sales representative was simply AMAZING!! He did all he could for us, worked with me over the phone throughout the entire day before I could get down to Concord. He was very friendly and professional. I would definitely purchase from them again. Best car buying experience I have had.

SB
Scott B.

09/30/2014

Overall

Phillip was great to work with. Straight-forward and honest, this was as easy a car-buying experience as I've had in over 40 years of driving.

RE
Rocco E.

09/16/2014

Overall
All show and dealer tricks

I just got hustled ... finally got tired and left

JH
Justin H.

09/11/2014

Overall
I had a great experience purch...

I had a great experience purchasing my Pilot at Honda of Concord. Jorge Ferreira was a star! He is the most professional and knowledgeable salesperson I have ever worked with. I would recommend Jorge and Honda of Concord to anyone looking for a great car buying experience.

SN
Srinivasan N.

09/09/2014

Overall

Jim helped me in explaining all the hidden details of Odyssey and excellent listening skills, some times he might be slow but he will come up with answer what we are looking for.

SW
Sylvia W.

08/18/2014

Overall

am very happy to have Lester Leader as a Sales Representative. He landed with the type of car I needed with color and took time to show the features of car in a timely manner. Yours truly, Sylvia Wilson. Excellent Customer Service. He Deserved a 5 Star Rating.

CT
Cristina T.

08/14/2014

Overall

I couldn't have asked for a better experience! Sid Villarreal and Tim Geno were very knowledgeable, professional, and they found me exactly what I was looking for without being pushy. I recommend Honda of Concord to everyone.

MH
Marion H.

08/11/2014

Overall

Jorge Ferreira was very professional and knowledgeable. We walked away with the car we wanted and at the price we original sat down with. Thank you and we will be back.

LH
Lauren H.

08/06/2014

Overall

Absolutely amazing experience! Jorge Ferreira was by far the most professional, understanding, and knowledgeable salesperson I have ever encountered. I could not be happier with my decision to trade in my current lease for a new lease due to the wonderful customer service and price deductions that I received from Jorge and the management at Honda at Concord. They truly made leasing a new car an enjoyable and affordable experience!

SM
Steve M.

07/26/2014

Overall

We had purchased a vehicle from Honda of Concord several years ago. Before buying our next car, we thought we’d check out a few different manufacturers. After spending a week of car shopping, I can only say our experience at Honda of Concord won our business ... Jim Doyle was not only well informed but his customer care skills were stellar. Dave Fogg was diligent to make sure we got a fabulous deal and Les Steele was able to secure the financing we were looking for. If you’re in the market for a new (or used) vehicle, BE SURE TO CHECK OUT HONDA OF CONCORD before making your final purchase. I'm certainly glad I did.

TC
Tia C.

07/26/2014

Overall

Excellent Customer Service!!!! Mark C was amazing, I felt completely comfortable I didn't feel rushed, it was an amazing experience!!! I leased my first car on my own there and didn't take advantage of my age and my little knowledge about vehicles and they helped me pick out the right vehicle that suits my needs and not their commission!!! I absolutely loved it, amazing people and services!!! Very thorough and professional, If you are looking for a new vehicle without the hassle and want reliability go to HONDA OF CONCORD NOW!!! Like Seriously!!!!

AP
Artie P.

07/21/2014

Overall

Great customer service! This is the best Honda dealership in the Charlotte Metro - I've shopped at all of them and had the best experience here!

Details

Phone: (800) 507-1474

Address: 7650 Bruton Smith Blvd, Concord, NC 28027

Website: http://www.hondaofconcord.com

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