Goodyear Auto Service

Please avoid this business for dishonest conduct. And especially don't let them trick you make unnecessary purchase.



I brought my 2008 Honda Odyssey with 50234 miles for annual inspection.



They asked me to replace all 4 tires for $580 in order to pass.



I suspect it's a scare tactic to rip me off and refused the offer.



Now I am reading the inspection report. The following is listed in the section "Failed Inspection Items Rejected For:",



Wheels removed to inspect brakes: L/F, L/R, R/F, R/R

1. 79.1(c) Tires & Wheel Fasteners.



When I asked them to put on more specific reasons of failure, they refused and verbally stated it's because of tire worn out. However on the inspection report the tread depth of all 4 tires



are 6/32 and the rule to fail is below 2/32. When I challenge them, I was told it's because of cut in tire. The fact is there is no cut at all, even though the rule to fail in this



respect is "cut in excess of one inch". When I challenge them again, their explanation this time is the tires are dry and with cracks, and I was told to compare with new tires to see the



difference.



I took the pictures of the tires in front of the manager John and stated to them clearly my intention to file a complaint for not providing consistent inspection report and dishonest



business conduct.



By the way, they took my old inspection sticker and said it's the NY state law to do so for a vehicle that failed inspection. I'll find out if the law is really like that. But clearly



I'll have something to worry about if I can even drive to a different place for inspection.

Very Low skilled mechanics. Unless you are doing a basic oil change, or buying tires from them, I suggest you stay away from this place. They have completely miss diagnosed my ca'r problem. Charged me $1200 for expensive parts and labor, kept the car for a week and still could not find the problem. Returned the car unfixed. This is my 2nd bad experience with this place, but this time they went overboard. What a horrible way to do business. We will be taking legal action soon.