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- Email Business
- BBB Rating
- Services/Products
- Video Games, Music CDs & Tapes.
- Payment method
- debit, visa, check, discover, all major credit cards, amex, mastercard
- Neighborhoods
- Bernhards, East Columbus
- AKA
Best Buy Motors LLC
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Parking: Lot, Free
Reviews
05/08/2010
These people seem extremely nice, UNTIL you call them after purchasing car. They have a girl Tiffany who is nasty as can and the manager Rob is just as nasty. They will force you to purchase a service agreement but then say it was optional. Also be extremely careful, the contract states when lease is exterminated you have to pay mileage over, which they try to collect from you every time they do an odometer reading. I advised them I was not going to pay mileage over until end of lease per my contract. What did they do? They waited until I was 3 days late on ONE payment and took my car. Guess what they wanted me to pay to get my car back, $200 to tow the car across the street(lot is across the street from me), the $176 payment i was late on and of course the $475 of mileage over that they stated i owed them. Rob of course told BBB that he took car because I was historically late and because I did not keep insurance active. My insurance lapsed once 7 weeks BEFORE they took car, for ONE day because company did not receive money order in time. Also I owned car since December and when I got income tax I paid up for a month and a half. How can someone be historically late when they own car for 4 months and a month and a half of it was paid up? You do the math however, carefully read your contract before you trust these people. They are crooks, nasty, rude, and even refused to give me my belongings or discuss anything with me for over 24 hrs. I cant afford attorney fees but even my attorney said they did a wrongful repossession. DONT TRUST these people.
Details
Phone: (614) 236-2378
Address: 677 S Hamilton Rd, Columbus, OH 43213
Website: http://www.bestbuymotorsllc.com
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