More Info

General Info
Refill your prescriptions, shop health and beauty products, print photos and more at Walgreens. Pharmacy Hours: M-Sa 9am-1:30pm, 2pm-6pm, Su 10am-1:30pm, 2pm-6pm
Extra Phones

Fax: (719) 570-7181

Services/Products
Greeting Cards, Vitamins, First Aid Supplies, Wheelchairs.
Brands
home health
Payment method
amex, discover, master card, visa, check, cash
Neighborhoods
Gateway Park, Powers
Categories
Other Information

By Appointment Only: No

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Reviews

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EK
Essence K.

12/20/2016

Overall
Expertise
Location
Service

I walked in to use the bathroom in an attempt to prevent a panic attack before work. The cashier politely directed me to the back of the store. I told the young man the door was locked twice before he pointed in a direction which i misunderstood for being another employee coming to help . I let him know it was an emergency.By the time he unlocked the door I had removed layers of clothing due to the health issue,my clothes were drenched. After I entered the bathroom, another employee followed and told me they saw me TAKE something can they check my bag? I immediately said "Excuse me, I think I'm having a panic attack can his wait?, I don't trust you , Why are you accusing me of theft ?" She left the bathroom, 1 minute later she returned taking my bag off of the bathroom sink. After barely calming down I was able to collect myself enough to exit the bathroom. She blocked me in the door and a store manager dressed in business professional attire instead of the the Walgreens uniform, were finishing going through my bag only to find nothing at all . I let them know that this is wrong for me to receive such bad service in a retail pharmacy when having a potential medical emergency. When asking the manger was I racially profiled he threw my bag on the floor and then became very aggressive .He became argumentative as I told him I was leaving and reporting him to the BBB. He did not apologize at all for the accusations or for being so rude. He then proceeded to kick me out his store even though I was already headed out the door.I never had a chance to spend money because of the altercation and how uncomfortable it made me. I need somebody to look further into the way this man runs this store location .I feel harassed and I want to take this to the highest level possible . I moved here in the neighborhood all the way from the east coast less than a year ago . This is the only Walgreens close to me. I now feel like I can't shop there. I'm 23, married with 2 kids so if we need medicine, what will I do ? This is wrong .

Details

Phone: (719) 570-1618

Address: 1920 S Chelton Rd, Colorado Springs, CO 80916

Website: https://www.walgreens.com/locator/walgreens-1920+s+chelton+rd-colorado+springs-co-80916/id=4596

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