Front Range Orthopaedics

Takes FOREVER to be seen - how are they already an hour behind with an 8am appointment!? The Dr's just get you in and out without really listening to what you need. He didn't listen to my frustrations with the follow up on his surgery just kept asking what I wanted prescribed! Horrendous customer service and care. Took OVER A MONTH to get them to submit my physical therapy authorization form to my insurance - ridiculous!

Every time I have had an appointment, I have had to wait one to two hours to be seen. I have had to go to their office to get a response because my phone calls weren't returned. The office staff is extremely rude.

Unorganized and rude. I have been trying to see an orthopedic surgeon for my herniated discs and spinal stenosis. They won't just see me since I an self pay- they will have to review my case first and then decide if they will take it. No problem I thought. I gave them my information in July while seeing them for a broken ankle. Waited and waited for an answer so I decided to call them. Was told they were not taking any new back patients. I called back every so often and on 10-21-11 when I called I was cheerily told by the operator that they were taking back patients again. So I gave them my information and eagerly waited for a call. On 10-25 I receive a call from someone in the office informing me that the doctor I was hoping to see is NOT taking new patients. Needless to say I am very angry and considering filing a complaint with the BBB. I think the reason why they won't see me is because I am self pay and have CICP. That's the only reason why because why would two people say he is taking new patients and later told after they receive my information that he isn't. I have no intentions of calling them back. I called another orthopedic group and hopefully I can get in there.