Dassel's Florist & Greenhouse

I agree that there are malicious people on-line. My co-worker just got her Mother's day flowers delivered yesterday (5/21/2012) 8 days late. The flowers were ordered through 1-800 flowers with a guaranteed delivery. When the flowers were not delivered on time they were canceled on (5/15/2012). She wasn't in the office when the flowers were finally delivered and we didn't know the issues and signed for flowers. She called the florist to tell them that the order was canceled and she didn’t want these flowers. She was given the excuse that they were overwhelmed with orders and had bad weather. Then she hung up on my co-worker twice while she was trying to explain why she didn't want the flowers. Horrible customer service!!!!

I agree with Kazpur. One of the problems with the net is that one unvetted person with malicious intent can damage reputations. I've done business with these folks for years and they ALWAYS come through doing what they say when they say it. The product they deliver, is unfailingly beautiful and more than you get for the same money elsewhere.

I've done business twice with Dassel's Florist and both times sincerely impressed. I understand that a disgruntled former employee has been writing poor reviews which is unfortunate. My experiences were Valentine's Day with a beautiful long stem roses arrangement that they delivered within 2 hours of ordering and a brilliant "get well" arrangement. I wish I could add photos so that you can see them first hand. I don't write many reviews, but when i was looking up their number for today's order I saw two poor reviews. The delivery person informed my girlfriend about the (former) employee. It's too bad when people lash out because they are unwilling to accept their own shortcomings. I didn't write a review the first time, but now I feel compelled. If you are having any doubts, Dassel's does an amazing job. You won't be disappointed.

I would not recommend this florist. They have poor customer service. I called twice and was told to call back. The third time I called they took my number to call me back. I was told at this time there was a minimum purchase cost in order to deliver flowers. I was okay with that, but they should have told me sooner in the process. They then told me it would be more convenient for them to not do same day delivery as I requested. I called in before noon. If they would have taken my call one of the first times I called maybe that would not have been a problem. I did not call on any holiday. I was very dissatisfied with the customer service all around.

This is the worst place ever....very evil....they go through several employees a year because the crazy owner will not pay on time if at all. They only keep the desperate and usually no one know what is going on there......many many bad experiences. And court dates. If you ever read a good review it is probably from someone working there and sucked into thinking they will make a difference in a very bad situation.

I ONLY BUY FLOWERS 2-3 TIMES A YEAR AND I HAVE ALWAYS BEEN PLEASED WITH THE QUALITY AND HELP I GOT FROM THE SALES GIRLS AND THEY ALWAYS COME UP WITH SOMETHING DIFFERENT AND THEY ALWAYS SEEM TO HAVE A PERSONAL TOUCH. THANK YOU.

If you want the biggest "bang for the buck" shop at Dassels Florist for your flower needs. I have often wondered about the legitimacy of the reviews posted on line & if they were written by family and friends or actual customers. After having the pleasure of receiving a BEAUTIFUL floral arrangement and AWESOME plant basket from Dassel's and finding myself writing a review I can personally tell you this is a legitimate review. Both the plant basket and floral arrangement were beautiful & lasted about 10 days due to their grade "A" quality. I was sooo thrilled with the quality of the flowers/plants that I now use Dassels Florist exclusively when ordering flowers for family, friends and employees. Their customer service is next to none. You won't be disappointed when ordering from Dassels. Thank you Marsha, Robin and Mimie. Sincerely Sue