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(208) 667-1516CallVisit WebsiteVisit WebsiteMap & DirectionsDirections408 E Sherman AveCoeur D Alene, ID 83814Write a ReviewWrite Review

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General Info
Cara and Michael Grimsley moved to Coeur d'Alene, Idaho in 1992. They immediately recognized the need for a locally owned and operated full-service payroll processing firm. With their many years of payroll processing experience and extensive backgrounds in management and accounting, including the medical, restaurant, retail, and construction industries, they were perfectly placed to fill that need.Twelve years and hundreds of clients later they are the premier payroll provider in the region offering service, advice, and expertise to their clients that is second to none.
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Payment method
check, travelers checks
Neighborhood
Downtown Coeur d'Alene
Categories

Reviews

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BH
Beverly H.

01/27/2023

Overall
Expertise
Service

I am so thankful for Compuchex and their staff. Professional and courteous and going the extra mile to help with all our payroll and tax needs. Always available for questions and prompt in replies. Thank you, ladies, for your friendly demeanor in every situation. Beverly H. Manager Curves of Sandpoint ID.

MC
M C.

04/13/2017

Overall
Expertise
Service

I have used Compuchex for several of my companies, and have always been happy with their service, and attentiveness.

They really know their stuff and have been very helpful in making the challenges of payroll easy.

cdanative

08/07/2013

Overall

What a terrible company. We used them for several years, but it was almost never a smooth process. they screwed up our payroll countless times then argued and played the blame game. We finally were able to switch and they denied receiving our new info from the IRS until finally one of their staff (who I wont name to let her keep her job) hid our mail and had to bring it to us after hours. She told us they intentionally discard old customers items to make the process difficult and frustrating to switch.

vrn_

12/21/2011

Overall
My company did business with C...

My company did business with Compuchex 3 years ago. I've never dealt with as unprofessional a staff as this company. I contacted the company several days ago looking for old tax documents, which they claim they keep for you (as an added benefit). When calling I was told I needed to speak to Michael (who I always dreaded, btw, as he is arrogant and self entitled). and he would have to call me back. After 3 days and several calls later, I finally began calling every hour to get paperwork. Michael finally got on the phone and said that they don't keep paperwork, they furnished me with everything. As always he was belligerent (however I was too at this point). They don't keep paperwork on file. I asked why he couldn't simply pick up the phone and say that 3 days ago and he proceeded to say something about private9, which I've looked up and cannot find anything about. In working with this company for five years, admittingly, I have to say that it was not ever a pleasant experience. I always felt bad for the girls that worked in the office. They always sounded stressed out and/or overworked making it difficult to feel as if you were anything but a valued customer.

WB
Wendy B.

02/26/2010

Overall
Top 100 Worst Place To Work

Let me just say that working there is 10x worse than being a client with them!!!

Details

Phone: (208) 667-1516

Address: 408 E Sherman Ave, Coeur D Alene, ID 83814

Website: http://www.compuchex.com

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