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(559) 298-3535CallVisit WebsiteVisit WebsiteMap & DirectionsDirections516 Bullard AveClovis, CA 93612Write a ReviewWrite Review

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General Info
Oak Tree Property Management specializes in the managing of houses, condominiums and small apartment complexes.
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BBB Rating
A+
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Services/Products
Property Management
Neighborhood
Downtown Clovis
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Reviews

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toonuhh

01/29/2014

Overall

I will not bore everyone with the absolute HORROR that happened with this company while I was a tenant in one of their properties. Just suffice to say they will make everything out to be YOUR fault no matter what the situation



I moved out almost a month ago and they kept over half of my deposit for things that were NOT on the initial walk through of the house by their inspector. By California Civil Code and the California State Department of consumer affairs the initial walk through MUST identify deficiencies that could be charged to the deposit to give the tenant an opportunity to remedy PRIOR to charging the tenant for them. Their inspector identified NOTHING that we were charged for. In fact the inspector only took about 20 minutes and said the place looked good and he would not add anything to the list. We were shocked when we received our deposit back.



If you feel that Oak Tree Property Management withheld part or all of your security deposit that they should not have I beg you to please post to this site "Me Too" and I will make arrangement to contact you. I am trying to resolve this out of court but if I have to go to small claims court, which I will, it would be great to have a notarized statement from anyone that has had a similar experience.

claimed iconBusiness Response07/18/2014

Oak Tree Property Management did not place this tenant in the home. He was placed in this home by another local property management company, with whom he conducted his move in walk through. When the tenant turned in his 30-day notice he was given instructions and guidelines on how to receive a full security deposit refund. He was instructed to refer to his original check in inspection and was told that the preliminary inspection would NOT be a final accounting of charges, if any. We received keys to the property and did our final inspection. We documented items that needed to be addressed and compared that list to his original check-in list. Because we did not put this tenant in the home, this list was also reviewed with the homeowner of the property to assure its accuracy. The tenant was only charged for items the property homeowner instructed our company to charge him for. Oak Tree Property Management does not profit off of a tenant's security deposit. Our company only uses outside vendors and does not mark up any of the bills. This tenant was provided with a copy of the original invoice from the vendor per Civil Code Section 1950.5(g)(3). We have tried on numerous occasions to work with this tenant. He was asked to provide proof that these items were pre-existing and refused to do so. He was given the opportunity to go back to the property to make the repairs so that we could return the remainder of his security deposit and refused to do so. We then offered to do mediation through the BBB and again he refused. After several attempts to come to a resolution he showed no interest in working with us and began threatening our company's reputation. We strongly encourage any parties interested in the property to contact our office at (559) 298-3535 to discuss any accusations made by this tenant

This listing has been claimed by a business representative.

Details

Phone: (559) 298-3535

Address: 516 Bullard Ave, Clovis, CA 93612

Website: http://www.oaktreepropertymgmt.com

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