More Info

General Info
At Terry's, our technicians are skilled and qualified to ensure proper diagnosis and faster service. We have the most updated and advanced diagnostic equipment to help provide the best service possible. You can be sure that your car will be handled with the latest diagnostic equipment.We care about your safety, that's why we offer the best preventative maintenance. We will save you money and save you time in the long run. When it comes to cars, preventative maintenance means taking care of the little things like oil changes, tire rotation, and having regular tune-ups.If you need brakes, exhaust, an oil change, or an entire engine replaced, our shop has the solution for you!Our goal is to provide the best service at the best rates without wasting your time or money. We provide a satisfaction guarantee for all services provided.
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (515) 255-8000

Phone: (515) 255-0221

Fax: (515) 255-0221

TollFree: (877) 230-0369

Brands
bmw, cadillac, dodge, ford, honda, lexus, nissan, toyota, volvo
Payment method
amex, check, discover, master card, visa, cash, all major credit cards
Associations
ASE CERTIFIED,NAPA,ACDELCO
AKA

Johnson Auto Repair

Terry's Auto Svc

Johnson Auto Repair Dba Terry's Auto Service

Other Email

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Reviews

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Mark O.

01/30/2015

Overall

After 10 years of doing business with Terry himself now the new owner Eric is slowly chasing good customers away. Brought my truck in for a VERY simple starter button I get my truck back in worse shape than before. Had an issue with ignition switch not working right but now I can't shut the truck off without dumping clutch. Did not authorise any work if it was worse off. Asked him politely after he engaged conversation if there was a trick to shutting off, He kinda smiled a bit and ignored me. Granted he was helping someone else so I did wait. I get attitude from there on. I usually do not deal with Eric and never will again. If it was worse than expected stop and wait for the customer to get back to you. And yes I was quite angry because I hate attitude so they saw some of mine. Only thing I reccomend from them is exhaust and thats it, Deal with Terry only. I feel really bad a friendship ended like this but unauthorised work is quite upsetting and if things were explained better I would of had them do the complete job.

Details

Phone: (515) 255-4041

Address: 1240 NW 75th St, Clive, IA 50325

Website: http://www.terrysautocliveia.com

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