Aspen Athletic Clubs

On the 19th of Feb. I called Aspen to cancel my membership thinking this was the end day of my contract. I was told the 16th was the end day, and I was being charge for that month, and my contract was automatically renewed. To get assistance with removing the Feb. charges I was told I needed to speak with someone in accounting, but they were at lunch. I was promised my call would be returned as soon as they got back from lunch, but no one ever called me back. I was also told I needed to come in and sign papers canceling my membership, which I did promptly, and yet there was no one available to speak with me about my account. On another occasion, Aspen had lost payment of my monthly dues, resulting in a letter stating that Aspen had tried to electronically remove funds from an account of mine that didn’t exist and was declined. I had to take the extra time and gas money to get my bank statement to Aspen, proving the money had been paid. I had never authorized Aspen to withdraw any money from my bank accounts, as my monthly dues were always paid by myself. I did mention to the person at the front desk that I needed to see someone about this matter and that I had no idea what account they were trying to debit. Of course, there was no one available at that time to assist with my concerns.

After paying dues (at a very reasonable rate) I didn't want to pay the expense of a personal trainer so I started going to the group workout classes - wow. At Hickman the noon BOSU class has an awesome instructor (Sherri) and what a class! Strong men are brought to their knees with the things she can do. The great part is - it's go at your own pace. Sherri gives enough encouragement to keep you going but is a class for all fitness levels.



The 9:30 Body Pump Class also is a great class - for all fitness levels. I have to admit, this class has a lot of older women in it and they are the strongest in the class! It's great fun and very motivating. The instructor is again very knowledgable and can handle class sizes upwards of 25 people. She's also extremely fit & very motivating.



If you join Aspen be sure to check out all extras that come with the membership in addition to the facility.