Henry Ford Macomb Hospital

The er is the worst! There are people that have been waiting 3+ hrs in the er waiting room & haven't even seen a Dr yet!

From the the moment we arrived to the emergency room, we were greeted by the security guard informing us to sign in and find a seat. 40 minutes after we had signed in we had approached the desk inquiring about the wait, just to find out that they didn't even realize we had signed in. After all the test were performed we were taken back to witness them struggling to find a clean room for us to be placed in. When finally being placed in a room we discovered dried blood on the arm rest to the bed and garbage on the floor. When the doctor had entered the room he immediately implieded that we were burdening him and inquiring as to why we didn't just go to a primary care doctor. My girlfriend had stated that she had side pains and stomach pains, we reassured him that she was 100 percent sure she was not pregnant. He then took a urine sample that was lost a hour after it was taken. Another hours had gone by until he arrived in with negative test results for a pregnancy test and he proceeded to tell us that we should go to a primary care doctor for a follow up. After a 4 hour wait we left knowing no new information and a big bill.

My sister was hospitalized here on Friday for possible suicide attempt. She has a psychatric record there. Family requested multiple times she be sent to a psych facility. On Sunday they were shipping her home in a cab without notifying any family. My sister committed suicide that night only a few hours after being discharged. Pure negligence from this hospital and the psych doctors. Now I'm grieving the loss of my 26 yrold sister who just needed the right help. The hospital and the mental health help in this country failed my sister and my family. They deserve negative stars!!!!

All fo the doctors are either foreign or looked like they just graduated from high school and the nurses are all obese and everybody was too good to have a regular conversation with you in ICU. It seems like a teaching hospital or a place for misfits.

This is an ok hospital. It's not exceptionally good, it's fair. I recently learned that this hospital charges an "extra fee" to use their ER dept. between the hours of 10pm-8am!!!

How stupid is that? ER'S are open and staffed 24/7 and yet they behave like your vet when it comes to charging fees! Had I know this, I would have waited until 8:01

NEVER AGAIN!!! I had ankle surgery at Henry Ford and the entire experience was AWFUL! The nurses in pre-op and post-op were extremely rude and made me feel like I was inconveniencing them. I was not allowed to see my family except for 2 minutes to say goodbye before I was wheeled into surgery. After my surgery, my incision got infected. I was out of town when this happened and went to the local hospital. There, they told me I needed to get back to the hospital where I had the surgery so I took a 4.5 hour ambulance ride back to Henry Ford. When I got there, the doctor looked at my infection for all of 30 seconds and told me I could go home. The nurse was taking the IV out of my arm as he was discharging me before I could even speak. I did not have any clothes (I was wearing a hospital gown), my family was 4.5 hours away so I had no transportation and no where to go. Also, since I was taken by ambulance I had no crutches with me and the doctor informed me that he didn't have any crutches to give me so in addition to having no clothes, family, transportation, I also had no way of getting around. The male nurse who discharged me put me in a wheel chair, wheeled me into the lobby, and left me there.... in a hospital gown. He told me I could stay there until I found someone who could come get me (I did have my cell phone THANK GOD!). I was extremely embarrassed and humiliated. I refuse to step foot back on this hospital's premises and STRONGLY DISCOURAGE anyone from going here. I would rather receive care in a 3rd world country than go back to this hospital!

Stay away from this hospital. I had the worst experience with a knee replacement surgery. I was given meds I was allergic to, even though my chart clearly stated I could not take them. Recently I was sent to the ER by my Doc, and after waiting 2 and 1/2 hours, I left. I was not seen by an intake nurse, a triage nurse, or a Doc. They left me sitting in the lobby for the entire time, and no one attempted to see what my problem was. When I inquired how much longer it would be, I was told "there are many people still ahead of you." I left and went to Beaumont where I was seen in 20 minutes and treated as I should have been at Henry Ford.

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I recently had my knee replaced and the care was fabulous. The nurses were very knowledgeable and caring. Physical therapy worked individually with every patient. The food was great. I was able to order what I wanted and it was delivered when I requested it. The rooms were all private and spacious. I would highly recommend it to anyone needing a joint replaced. My friend had both knees done there and had a similar great experience.

I am disappointed, after spending three hours in urgent care thru Henry Ford, and being sent from there to the emergenct room at Henry Ford Hospital in pain from Kidney stones. I was told there was a four to five hour wait was sickening. I thought emergency rooms could move faster than that. I walked out to get right in at Mt. Clemens general, which was not a hospital i would have chosen. Which caused problems that my doctors are not a part of that health care system, which made more inconvience on getting my results and findings which i had to do the leg work myself to get that info for my doctors. I think an hour wait should be the maximum anyone should have to wait to be seen.