Obadias Marquez, MD
NEW PATIENTS
Primary: Internist
Sub-Specialty: General
Additional Specialties: Family Practice, Internal Medicine
Phone: (423) 476-9360
Phone: (423) 559-6000
Fax: (423) 476-9360
Marquez, Obadias Md
Marquez Obadias
DR Obadias Marcuez MD
Unfortunately, The office staff makes visiting this fine doctor unbearable. Let me explain because he didn't seem open to the advice the first 2 times their receptionist was rude.
1) They have a auto dial that calls you and says call us back for an urgent message. They take at least 10 minutes to answer the phone and 3 separate times they said they are unsure why it called me on my cell to begin with.
2) When I tried to pay immediately after my visit the receptionist kept insisting that it needed to go to my major medical insurance first and it would be asking her to commit medical fraud to just pay with my credit card.
3) The office manager was aware about how difficult her desk workers were and I specifically asked for her help to set my cash price, which she said was a 10% discount. I waited 20 minutes to settle my bill on 2 separate visits AFTER I had already been treated and had paid the price of $375 she gave me. The clerk kept arguing that if I had a balance I needed to pay that for an entirely different visit which was actually my first $70 visit. What a mess!
4) After over 2 hours of nonsense on 3 separate occasions for 1 rather successful visit, the offie manger called me back. I respectfully told her the billing issue that she agreed was incorrect. Then she profusely defended the front desk worker for being admittedly wrong on 3 counts. She explained why I should see the situation from her point of view. After I told her she can't be serious and I wouldn't be back and they are costing a good doctor patients, she sent me a letter the next week saying I wasn't welcome back. That last push is why I need to take another hour of my time to warn prospective patients to go elsewhere until this doctor learns to manage his workers that are all the opposite of he and his nurses respectful manner.
12/11/2009
Provided by Doctor.comMy family went to him, but found we were diagnosing ourselves, telling him what prescriptions we wanted to be put on, and basically doing the doctoring. He never remembered previous information that was discussed, and didn't look at the big picture at all. My mother was able to be removed from 7 medications he had her on, and several had been causing problems that he had dismissed including dimentia. He is more a pharmacy than a physician using his medical knowledge to put together a picture ...
Phone: (423) 479-4165
Address: 1060 Peerless Xing NW, Cleveland, TN 37312
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