Quality Boats Marina

David Singletary — 1 starWORST decision I ever made! Bought a 250K boat that constantly breaks down and nothing is ever fixed properly. Boat usually comes back in worse condition than it went in. Generator has never worked . After I bought the boat there was a recall on the generator so they told me I couldn't run the generator or it could start a fire. Then they had my boat in their shop for almost 3 months last summer trying to fix it. Once I got it back it still doesn't work and now they are telling me its out of warranty even though I paid a lot of money for the extended warranty. Kohler rep said they wont come out without a credit card so they can charge me for time and travel plus the repair and Regal is now saying the generator is separate from the boat. What kind of crap is that! Regal boats are a piece of crap and the Kohler generators are horrible and unreliable! What makes it worse is Quality boats takes no pride in servicing your boat and treats them like they are a 500 dollar john boat. I can go on and on with lists of what doesn't work on the boat...do yourself a favor and stay away from Quality boats and Regal boats in general.

Recently bought our first boat, a 2004 Sea Ray 220 with 175 hours from Quality Boats in Clearwater. When I scheduled a sea trial they had to postpone due to the boat needing some work. It turned out to be exhaust that was the problem and that they had to change risers and elbows.



Six hours later, after putting in a new battery, the engine failed to start. I called a dockside tech to fix the issue which was relatively minor, an idle air control valve. However, the mechanic found that the exhaust on one side was running very hot. Turns out the manifolds were the originals...11 years old and plugged up. It would require over $2000 to replace.



I called the salesman, Eric, to see what they were going to do about the issue. He promised to investigate and call back. So far nothing but radio silence.



Be very cautious in dealing with these people and have an independent inspection done. Don't take their word for anything.