Wyatt Johnson Toyota

Service Department Review: Came in to get my vehicle serviced for an oil change and tire rotation with a coupon. The coupon was mailed to my home it was for a discount on oil change and tire rotation together for regular oil I asked for Synthetic oil quote. The service department couldn’t get me an accurate quote due to not knowing how much oil I would need because they would have to check prices with the parts department. I guess it was too much of a hassle to get me an exact quote.



Parts Department review: If you work on your vehicle I would like to let you know they do price match. I took in a quote from an online dealer which included shipping. They will price match the parts but will still charge shipping + Tax. Prices are way high compared to online dealers who not only have a local parts department but offer better prices to everyone across the nation. Joe it’s time to get competitive!



Sales department: Walked in with a friend who was looking for a Tacoma ’12 and the sales guy states “all the options on the websites are not possible to get” He was saying if you wanted a particle TRD package with a color or even and Audio package combined it wasn't possible they could only get what was on lot. Totally wrong! Salesmen wanted to sale what was on lot and not help find a Tacoma at another dealer or get one custom from Toyota.



Overall review is that people here are lazy or don’t know their job well. The only time I was happy is when they price matched my parts and needed it that day. But I still don’t use them if I don’t have to I order parts online because it’s less of a hassle.