More Info
- General Info
- With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlett-Packard. It also offers home appliances, including washing machines, dryers, dishwashers, microwaves and refrigerators. Best Buy provides various shipping and delivery options. The company operates more than 700 stores and maintains a location in Clarksville, Ind.
- Brands
- Boston Acoustics, Klipsch, apple, at&t, ipad, iphone, refrigerators, samsung, sony, sprint, verizon
- Payment method
- all major credit cards, master card, visa, amex, cash, check, company card, debit, diners club, discover, paypal
- Neighborhood
- Clarksville
- Other Link
https://stores.bestbuy.com/in/clarksville/1025-veterans-pkwy-1010.html/?ref=NS&loc=ns100
- Categories
GalleryView all (1)
Reviews
12/10/2016
I visited my local Best Buy location today and left with a horrendous taste in my mouth. I brought back a defective Hubmax Portable Charger, in its original packaging, with receipt, purchased Oct. 9. Jake, the Geek Squad employee, calmly explained that the product was out of the store's exchange period, but that I could contact Hubmax to exchange it. I left disappointed, but before driving back to Louisville, decided I should try a conversation with the manager. Jake retrieved the manager on duty, John Pierce, who passively stood by, unpackaging the charger from the box while I explained the situation, and how I need this product for work as a social media content producer. I explained how the battery wasn't functioning out of the USB port, and he curtly replied, saying "that's how you charge the device" -- in fact, the device has wall prongs, and the USB port is used to be able to charge multiple devices at once. When I mentioned that I hoped to get the situation resolved in person and not take it to social media, he slammed the product down in front of me, said "I take that a threat" and stormed away. I would have been fine with an explanation that he could not exchange the product -- instead, he demonstrated clear disrespect for a lifelong, previously satisfied customer. (For what it's worth, Jake was great.) If this is how Best Buy management chooses to treat its customers, I have no further interest in giving them my business, and I suggest you don't, either. Happy Holidays!
07/22/2013
Went to upgrade my phone sales person acted as if he could care less he's only there for a pay check. Poor customer service shame on you Best Buy for hiring some like this. Went to the AT&T store they took care of my needs with a smile!!! You might want to send your so called sales reps there for training.
11/25/2012
2012 i went here for black friday. stood in line for 9 hours for a tv on sale for my son. in the end they never gave ANYONE a tv on sale. they told everyone they were "sold out" how do you sell out of a black friday item that's a in store item only???? some people were in line for days........... WORST PART, a employee seen the "PALLETS AND PALLETS OF THOSE TVS IN THE STORE"
edit
called cooperate and the lady was very rude and transferred me to a dead end extension
Details
Phone: (812) 280-0474
Address: 1025 Veterans Pkwy Ste 700, Clarksville, IN 47129
Website: https://stores.bestbuy.com/in/clarksville/1025-veterans-pkwy-1010.html/?ref=NS&loc=ns100
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