Clique Club

Do Not Eat Here!!! I have never been to a restaurant this rude! To make a long story short. I set up a birthday party for my boyfriend. I call on a Tuesday saying I had 10 people coming on a Thursday night. But I will call back to confirm the actually headcount. I had showed up with 13 after telling someone I possibly could have 17 Thursday morning. Giving them plenty of notice. So the 13 of us ordered our food after waiting a long time for the waitresses to take it. I had to personal go find someone. After the food arrived no one hardly had refills and the ones that asked waited 25 minutes after their cup went to the kitchen. The waitress the whole time where arguing with each other. So after all eating was done we waited 30 mins for a check due to the fact once again we had to hunt down the waitresses. Most people paid with credit cards so when the receipts were brought back for a signature, 1 card was ran through for everyone's order except one. The one card that wasn't processed that many times was charged $7 more after giving the waitress the $7 in cash before the card was processed. Therefore, refunds had to be issued which one of the managers also refused to give all the issued refund slips to the girl who's card was processed 3 different times. I spoke with him about the night in a very respectful manner. His response: "Good don't eat here. I should have charged you for a party like all of restaurants do of $150. And everyone that didn't show up $25.00 a person. These are the best waitresses we have employed here. You didn't call in advance and let us get another waitress in here. So, I'm thinking as he keeps walking away from me that wow.. All I asked was for an apology and maybe to hear "how can we fix it?"