East of Chicago Pizza

Everything is fresh great buffet

I will start this review with the fact I usually don't review. I have worked years of food service. I am very forgiving because of that. We have lived in churubusco almost 3 years. We have ordered many, many times. We have ordered for birthday parties and just because I don't want to cook. Over the years I have experienced yelling over the phone to place my order because they can't hear me. I have repeated my order numerous times because whoever is taking my order is too busy playing to listen. I have been over charged. I have recieved messed up food. I have waited almost 2 hours before for delivery. (I live about 5 min away) Let me tell you why tonight will be the last time I ever order from any East of Chicago. I called and there was a mgr special. I ordered 2 and some bread sticks. First they told me I lived too far away. I said something is wrong because I am 5 min down the road. We got that figured out after about 5 more min. Then when she told me the total I thought I heard them say $34.71. I paid over the phone with my card. I got a txt about my card and it was charged over $41. I called back. The mgr got on the phone and we was figuring it out when he told me I wasn't getting the special because I asked for a little extra sauce. They charge for that. I asked why she didn't tell me if it changed the price? He treated me like I was stupid and actually asked me if I expected it all for free. I was immediately offended. I asked him if he was serious. At that point I really wanted to cancel the order but 5 people were starving and options were skimpy. He tried to tell me I took it the wrong way but I was done. Till we talked about how to fix the charge on my card. His paperwork showed they charged us $34. Our card showed $41 something. Not his fault but I guess its the cherry on top tonight. I can't even tell you if it is fixed. I'm done. Never again will I order from them. We will drive to Columbia City to Little Ceasers.

Good management,even better workers. I'm a very picky person but when it come to east of Chicago in Churubusco they work with my weird food habits. They put the sauce on the side for me they make sure my cheese pizza is not to brown,but cooked all the way. There all so friendly they even no my usual order just by my name! Can't get any better.