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js2011may

06/02/2011

Overall
The company will over charge y...

The company will over charge you. If you want them to service you, you have to be careful. We are wondering if they are used to over charge customer. So when they came to detecting gas leaking of one our one door freezer, he over charge us at least 25 minutes. He stayed at most for 15~20 minutes using his detector to find leaking hole. After he was told look a clock, he knew he over charge hour's. After he removed some over charge service minutes, it was still over charged at least 10 to 15 minutes. You can imagine one can took 45 minutes by using detector to find a freezer leaking hole to an almost new one door freezer (which was brought from the company, what a poor product). Anyway he is a nice guy so we did not reject his updated bill. But the terrible thing is the company insisted on that they serviced us for 45 minutes which was including the time after the technician left.

Details

Phone: (530) 342-9092

Address: 172 Commercial Ave, Chico, CA 95973

Website: http://hobartservice.com

More Info

General Info
Hobart Service is the leading nationwide provider of food equipment service. With more than 100 office locations and 1,500 factory-trained service technicians across the US and Canada, you can be certain that your dedicated partner in commercial food equipment repairs is just a single phone call away. Whether you’re looking for a professional service agreement on your warewash machine, turn-key installation for a new bakery oven, or a water treatment system, Hobart Service can provide the solution you need. We provide the entire lifecycle of care that your commercial food equipment requires.
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