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Payment method
master card, visa
Neighborhoods
Far South Chicago, Morgan Park
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Reviews

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moiramcquillan

12/22/2013

Provided by Superpages
Overall

I used to be a big fan of The Children's Place, but I recently had to exchange some gifts one my kids was given (without a gift receipt) & now I will never shop there again! In Oct 2013 The Children's Place changed their exchange policy: They'll no longer except exchanges other then EXACT exchanges without a paper receipt. They would not even give store credit!!! I tried to exchange an outfit that we were given the wrong sizes for. There were 3 items: The 1st, the store didn't have the same color item in the correct size, but did have a different color item in the correct size. I was told this wasn'tt an exact exchange. I could drive to a different store that had one left, but they'd only hold it for me until the end of the day. The 2nd item wasn't even made in the correct size, so I was told "Sorry, there is nothing we can do for you". The 3rd item at the time of the exchange, was only available on-line, so I was told I had to exchange it on-line. BOYCOTT THIS STORE'S POLICY

Details

Phone: (773) 928-2420

Address: 11606 S Marshfield Ave, Chicago, IL 60643

Website: http://www.childrensplace.com

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