Illinois Central School Bus

I wish there was a button for incompetent! My daughters first week at her new school was a total nightmare! On today when my child was picked up i specifically ask the driver what time will my child be home, the driver says 4! So I have someone at my house at 4 because my child is not old enough to be home alone. At 3:20 I get a call saying your child is outside your home and theirs nobody at home, so i call the bus company back and a man by the name of Maurice basically told me it's not my drivers fault you should know what time your child gets out of school. I wouldn't recommend this company yo my worse enemy! Looking for corporate information now! This is completely unacceptable!

Terrible, late, unprofessional, not courteous AT ALL. I hate that my child's school has this company affiliated with them. The only reason I utilize the service is due to my work schedule. They change the schedule and never notify parents, and think nothing of it. This place needs new management and new employees!!!!!! ASAP