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Hunan Empress

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CLOSED NOW
Today: 11:00 am - 9:30 pm
Tomorrow: 11:00 am - 9:30 pm
Years in Business icon
36 Years
in Business
BBB Rating icon
Accredited
Business
Amenities:
Wheelchair accessibleGood for groupsServes alcoholTakes reservations
(314) 878-8828Visit WebsiteMap & Directions162 4 Seasons Shopping CtrChesterfield, MO 63017Write a Review

Reviews

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chinesevoodoo

09/01/2011

Overall
Hands down....the best America...

Hands down....the best Americanized Chinese Food I've had so far!



The service is amazing when sitting in or dining out. They greet you with a smile and are quick with your orders and bringing the food to your table. Plus, they come around often enough to keep your water glass full and tea kettles filled. The manager is usually around during the lunch hours to talk and share conversation as well!



The seating arrangement has great variety from small tables and booths, to big round tables for a larger party. In addition, there is a great family atmosphere. I've brought friends in for a quiet lunch and often bring multiple members of my family in for dinner.



Aside from the service and atmosphere, there are no words to describe the food! I am a HUGE fan of krabrangoons and this restaurant has the BEST...without a doubt! They use a good portion of REAL crab meat in combination with their cream cheese. All of their wontons and krabrangoons are hand prepared from scratch and you can taste the difference! Don't forget to try the boneless hot braised chicken, general tso's chicken, black pepper steak, and beef and broccoli! Those are some of my favorite dishes. You will not be disappointed!



Overall, great food, great service, great atmosphere, great restaurant! No doubt you'll be hooked if you give it a try!

sweetthing63901

02/24/2010

Overall
Laura

I have had so many take out orders from this restaurant that I feel that my family half owns it. We love everything, especially the Empress Beef and Crab Rangoon. Please try it.

katie.sills1

09/03/2009

Overall
TERRIBLE CUSTOMER SERVICE

I have a horrible alergy to water chestnuts but love Chinese food. When I ordered my Chicken with Garlic Sauce I specifically said "NO WATER CHESTNUTS." Apparently the language barrier came across only water chestnuts. I know that it is a poor economy but do resturaunts have the right to rip off their customer by giving them filler instead of what they order. To make matters worse, the owner of the company came out to the house to deliver a new entree but insisted that we give them back the old one to prove that all we recieved was water chesnuts. Okay so now every customer is lying and we have to protect our business? What ever happend to the cardinal rule of business, " The customer is always right." Still the only result from this was getting half off because the "other half of the entree was chicken." And the replacement meal was only half full because when you order chicken with garlic sauce here it is only half chicken and half water chestnuts. HORRIBLE CUSTOMER SERVICE. By the way while I am typing the owner is still here arguing with my husband. UNBELIVABLE!!!!!!!!

pulpdog

05/02/2008

Overall
Not bad for local

I like this restaurant and maybe one of the reasons is that it is close to me. But be that said the food is good and portion size is really large. They have a great consistency about what you order which is better than when a place does hit or miss on quality on the same item.

Details

Phone: (314) 878-8828

Address: 162 4 Seasons Shopping Ctr, Chesterfield, MO 63017

Website: http://www.hunanempress.com

More Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (314) 878-8838

Payment method
all major credit cards
Price Range
$$
Location
Four Seasons Shopping Ctr
Neighborhoods
Four Seasons, Chesterfield
AKA

Hunan Express

Categories
Other Information

Parking: Lot, Private

Wi-Fi: No

Attire: Casual

Good For Groups: Yes

Good for Kids: Yes

Wheelchair Accessible: Yes

Take Out: Yes

Cuisines: Asian, Caterers, Family Style, Take Out, Chinese

Alcohol: Beer, Wine

Bike Parking: Yes

Takes Reservations: Yes

Outdoor Seating: No

Price Range : Average

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