Jones Heating & Air LLC

Installed a heat pump for my mom did wonderful job very professional courteous replaced my ac unit works great! Would recommend their service!

Never use this company!! This company was installing AC units and vent pipes when house was build in 2012.

1) We moved into the house in 2014 and first things what happened it is leak in the attic because pipes was not glued.

Then we had a fire after which new line set of air

conditioning units have to be installed.

2) After installation we start to hear some noise on the second floor. it was a new line. New line inside the wall was not attached to the wood and it was moving and making the noise.

3) After this we find out that fan in the bathroom is not working. Because the pipe was never typed together. It was just snapped in but not typed.

4) The last and big things that condensate line was not glued Inside the wall in the basement. And all our basement is flooded. Find out later that two elbows for PVC pipe was not even glued together.

And every time when be called to Jones heating and air the tell us " it must be somebody else did this after us"

I have had this place fix my furnace twice and the same thing is gone bad again! I called them and there excuse was, I should have had it serviced before even turning it on the following winter, which I was told from another company that the same thing should not be gone bad again, so what does that tell you? Incompetent employees that don't know what they are doing!