Avis Rent A Car

Never use them. I wasted 2.5 hours of trying to call their local branch to see if they could pick me up (They offered this service and confirmed it through the numerous customer service reps I spoke with).



I finally spoke with someone at the local branch who treated me like garbage. Massively unprofessional and after being fed-up with his terrible attitude and they way he spoke to me I told him to cancel my reservation.



His response, "Sure, whatever -click-" and hung up on me.



Don't ever waste your time or give these people a single penny of your money, they'll just treat you terribly. Let them starve this branch out and die and maybe they'll get the message and replace their staff.



Don't deal with the local rep: Mohammed Mustafa



3716 West W T Harris Boulevard

Charlotte, NC 28269



You're better off having a rabid dog eat your leg off than deal with them... the whole experience would leave you with a much better taste in your mouth rather than doing business with Avis in Charlotte, NC...