South Russell Veterinary Hospital, inc.

We have been coming to South Russell Veterinary Hospital for a number of years now. Dr. Bieber and her staff are always warm, friendly and very professional. My Lab couldn't wait to see them.

I have had nothing but great experiences with Dr. Bieber and her staff. Always friendly and professional - I have full trust in their ability to care for my animals. Best veterinary hospital around!

I have a 7 year old dog who began struggling a few years ago with walking. Early on when I noticed her disability I took her to 3 different vets in the area, needless to say I spent a lot of money in those places with no answers to what exactly was going on. I then found a great vet about an hour away, except it was an hour away! My anxious dog wasn't a joy to travel there and back with...I was recommended South Russell Vet and I am beyond thankful for listening to them! I didn't receive that look of shame or verbal frustration as my dog hobbled around the office in a diaper as I had gotten at a vet down the street. Everyone was so compassionate and caring and I was pleased to see a thorough exam done on my dog. I feel the staff went above and beyond even with a high maintenance dog such as mine. Since her condition is not painful, I don't want to make those incredibly difficult decisions yet; I left the vet with a sense of hope at making whatever time she has left a more comfortable time for her.

I have been taking my pets here for the past few years. I always receive wonderful care from Dr. Bieber and the rest of the staff. They always take the time during my appointments and are always willing to take the extra step. The girls there always help when I call in with questions and always explain things in an easy way. Prices are reasonable.

Dr. Beber and her staff seem compassionate, however, we recently brought our cat in for a urinary tract infection and they basically refused to treat him. He is a difficult cat, so I somewhat understand but being an animal clinic they should know how to handle this situation. The day we brought our cat in he was sitting calmly on my husbands lap, and the staff insisted the cat be in a carrier (even though we already pre scheduled an appointment with one of the technicians who said it was fine to bring him in without a carrier).

If you have a perfectly behaved cat or dog this clinic may suit you just fine. Otherwise, find another vet! That is what we had to do.

Don't be fooled by the initial caring of Dr. Bieber . If any questioning of her recommendations is asked she is offended. I consulted with a family member who is a vet in another state and she scolded me. BIG RED FLAG! I went elsewhere.

I have had dogs my whole life (79 hears). Dr. Bieber and her staff are the best ones I have ever encountered. They care for each pet as if it were their own. Understanding how much your pet means to you, taking the time to answer any question, calling you with any test they take. I would recommend for anyone who want their pet in good hands to go to the South Risdell Veterinary Hospital.