Jade Nails

I called to make an appt for 2pm. Arriving at 2pm a walk in arrived right before me so they sit her down abd star working on her. While the other technician started on me. Then at 230 a lady with an appointment walks in with a request for my technician. So left with my hands soaking for 30 minutes while she starts on this lady. Then comes and put my tips on. And then leaves to go back to the other lady. Im waiting on the other technician to be done with the walk in before my appointment to finish me. So he still isn't done so by the tine she finished with the lady after me she comes to start trimming and shaping. Then the other guy finished with the walk in before my appointment so then I get to go to the other technician. I arrived at 2pm and I needed to be in Huber heights by 4pm. I didn't leave until 430. Had id known it would take 2 1/2 hours I would've come a different day and that's why I made an appointment so it wouldn't take that long. So then I get to let my nails dry for 30 minutes cause I was already an hour behind schedule so now the polish looks bad. But since they are going to fix it for free tomorrow I guess is alright?